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- Tasks: Provide top-notch reception and admin support at Islesburgh Community Centre.
- Company: Join the Shetland Islands Council and be part of a vibrant community.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive team environment.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Perfect for students seeking part-time work with a great work-life balance.
The predicted salary is between 20000 - 25000 £ per year.
Receptionists at Islesburgh Complex are responsible, through the Admin Officer and Team Leader, for the efficient provision of a reception and administration service to Islesburgh Complex with minimal direct supervision from line managers. Receptionists are required to work as part of a reception and administration team to ensure that a high quality, customer focused service is delivered to users of the complex.
More detail is provided in the Job Profile, Person Specification and Conditions of Service Summary attached to the bottom of this advert.
The grade of this post is E. Rate of pay shown in the advert is inclusive of Distant Islands Allowance of £1.5523 per hour. This is a permanent part-time post for 9.0 hours per week, 52.18 weeks per year.
The hours of work are to be worked every 2nd week:
- Week 1 - Monday, Tuesday, Thursday & Friday 1645-2115
- Week 2 - no hours
A relocation package does not apply to this post. We will pay interview expenses from within Shetland. We are happy to talk flexible working.
During the application process, you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your application. This post is based at Islesburgh Community Centre, Lerwick, Shetland.
If you have a disability which prevents you from applying online, please call 01595 744032.
Information about Shetland: Shetland is an archipelago in the north of the British Isles where you'll find freedom, wildlife and wild beauty, but also a rich culture and dynamic, forward-looking society. The Islands have a thriving and diverse economy full of opportunities and offer residents the ideal work/life balance. Shetland combines stunning coastal landscapes and wide open spaces with friendly, bustling island communities. Factor in Shetland's impressive modern amenities, highly regarded schools and the Islands offer a work life balance rarely found elsewhere.
Clerical Assistant/Receptionist - Islesburgh Community Centre - SIC08668 in Lerwick employer: Shetland Islands Council
Contact Detail:
Shetland Islands Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant/Receptionist - Islesburgh Community Centre - SIC08668 in Lerwick
✨Tip Number 1
Get to know the Islesburgh Community Centre! Familiarise yourself with their services and values. This way, when you walk in for an interview, you can show that you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the face of the complex. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation with a smile.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of the Islesburgh Complex on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the time to follow the process properly. Good luck!
We think you need these skills to ace Clerical Assistant/Receptionist - Islesburgh Community Centre - SIC08668 in Lerwick
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what the Islesburgh Community Centre is looking for in a Clerical Assistant/Receptionist, and you can tailor your application to highlight those specific skills.
Show Off Your Customer Service Skills: Since this role is all about providing a high-quality, customer-focused service, don’t forget to showcase your experience in customer service. Use examples from previous jobs or volunteer work to demonstrate how you’ve gone above and beyond for customers.
Keep It Professional but Friendly: While we want your personality to shine through, remember that this is a professional application. Use a friendly tone but keep it respectful and polished. This will show that you’re a good fit for the welcoming environment at Islesburgh Complex.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important details. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at Shetland Islands Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clerical Assistant/Receptionist at Islesburgh Community Centre. Familiarise yourself with the job profile and person specification to highlight how your skills align with their needs.
✨Showcase Your Customer Service Skills
As this role is customer-focused, be prepared to discuss your previous experiences in providing excellent service. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your commitment to quality service.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Practice Makes Perfect
Rehearse common interview questions and your responses. You might want to practice with a friend or in front of a mirror. This will help you feel more confident and articulate during the actual interview, making a great impression on the interviewers.