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- Tasks: Make a real difference in housing management and support for the community.
- Company: Join the friendly and dedicated Housing Services Team at Shetland Islands Council.
- Benefits: Career development opportunities, competitive salary, and fully funded qualifications.
- Why this job: Help diverse communities while gaining valuable experience in a supportive environment.
- Qualifications: Experience in housing management or related fields is preferred.
- Other info: Flexible working options and a chance to progress your career.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Do you want to make a real difference to people in your local community? Â
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Do you have excellent communication and organisation skills, with an ability to problem solve and work well under pressure? Â Â
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An exciting opportunity has arisen for a capable and motivated individual to join our friendly and hard-working Housing Services Team.  In a challenging and varied role, you will provide effective housing management and allocation service for all Shetland Islands Council’s housing stock and for the provision of services to homeless people. Â
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Your responsibilities will include undertaking all required work in relation to tenancy management, homelessness, application management and tenant participation, including carrying out comprehensive assessments of housing need and providing housing advice and information across all tenures to a wide variety of audiences.
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As the successful candidate, you will need to have a professional approach, clear customer focus and be capable of working both independently and as part of a team. Â You will have a strong and demonstrable understanding of people from diverse cultural backgrounds and a desire to establish a good rapport and understanding of their needs.Â
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You should also have experience in Housing Management or related discipline, e.g. Health Service, Social Work, Community Work; other front line public service.
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This vacancy is being advertised as a Career Graded post, which is a career development opportunity. This means that the Council is committed to supporting the successful candidate to obtain the necessary skills, abilities and knowledge to become fully competent in the role. Please see the Career Grade document attached to this advert that outlines the entry level requirements for the job and the expected career progression route. The successful candidate will be supported to become fully competent in the role and progress through the career grade. Where there is a requirement to achieve a qualification, this will be fully funded by the Council.
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More detail is provided in the Job Profile, Person Specification and Conditions of Service Summary attached to the bottom of this advert.
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www.shetland.gov.uk
Additional Information
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- The grade of this post is H/I
- This post is career graded – your salary and career progression will depend on your experience and qualifications
- Salary shown in the advert is inclusive of Distant Islands Allowance of £2,859 per annum (pro rata)
- 1 x Permanent Full Time post for 37.0 Hours per Week , 52.18 weeks per year
- 1 x Temporary Full Time post for 37.0 Hours per Week , 52.18 weeks per year
- Temporary contract for a period of approximately 12 months. This is for the duration of a period of maternity leave, and will terminate following the return to work or resignation of the postholder
- A relocation package does not apply to this post
- We will pay interview expenses from within Shetland
- You must have the ability to travel throughout Shetland at short notice and where public transport is limited
- We are happy to talk flexible working
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During the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your application.
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This post is based at 8 North Ness, Lerwick. Shetland
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For further details relating to this post, please contact: George Martin, Team Leader, Tel – 01595744371, Email – george.martin@shetland.gov.uk
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If you have a disability which prevents you from applying online, please call 01595 744032.
Information about Shetland
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Shetland is an archipelago in the north of the British Isles where you'll find freedom, wildlife and wild beauty, but also a rich culture and dynamic, forward-looking society. The Islands have a thriving and diverse economy full of opportunities and offer residents the ideal work/life balance. Shetland combines stunning coastal landscapes and wide open spaces with friendly, bustling island communities. Factor in Shetland's impressive modern amenities, highly regarded schools and the Islands offer a work life balance rarely found elsewhere.
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Find out more about:
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Living and working in Shetland: here
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The Shetland Islands Council: here
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Housing Officers - Housing Management Team - 8 North Ness - SIC08274 employer: Shetland Islands Council
Contact Detail:
Shetland Islands Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officers - Housing Management Team - 8 North Ness - SIC08274
✨Tip Number 1
Get to know the company! Research Shetland Islands Council and their housing services. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent communication, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently when discussing your experience in housing management.
✨Tip Number 3
Showcase your problem-solving abilities! Think of specific examples from your past work where you successfully managed challenges or helped others. Be ready to share these stories during your interview to demonstrate your capability in handling the varied responsibilities of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Shetland Islands Council.
We think you need these skills to ace Housing Officers - Housing Management Team - 8 North Ness - SIC08274
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for making a difference in the community shine through. We want to see how much you care about helping others and improving housing services!
Tailor Your Experience: Make sure to highlight any relevant experience in housing management or related fields. We’re looking for candidates who can demonstrate their skills in tenancy management and working with diverse communities.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as we appreciate candidates who can communicate effectively under pressure.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details and can consider you for this exciting opportunity.
How to prepare for a job interview at Shetland Islands Council
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Housing Officer and the specific responsibilities mentioned in the job description. Familiarise yourself with the Shetland Islands Council's housing policies and services, as this will show your genuine interest and preparedness.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples from your past experiences where you've effectively communicated with diverse groups. Think about situations where you resolved conflicts or provided support to individuals in need, as these will highlight your ability to connect with people.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles, especially in housing management or related fields. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you approached problems and what solutions you implemented.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, career progression opportunities, and the support available for professional development. This not only shows your enthusiasm for the role but also helps you gauge if the position aligns with your career goals.