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- Tasks: Be the first point of contact for social care referrals and support the community.
- Company: Join Shetland Islands Council, a dynamic and forward-looking organisation.
- Benefits: Enjoy competitive pay, flexible working, and a supportive work environment.
- Why this job: Make a real difference in people's lives while enjoying Shetland's stunning landscapes.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Temporary part-time role with excellent work/life balance in a vibrant community.
The predicted salary is between 20000 - 28000 £ per year.
The Duty Assistant provides the initial point of contact for members of the public or agencies e.g. NHS Shetland, Housing Service etc., requiring to make a referral to the Social Care Service. Contacts may be in person, by telephone, letter, fax or e-mail.
The grade of this post is H. Rate of pay shown in the advert is inclusive of Distant Islands Allowance of £1.5523 per hour. This is a temporary part-time post for 35.0 hours per week for the duration of a period of maternity leave for approximately 12 months.
Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update / undertake a Standard Disclosure check prior to a formal offer of employment being made. A relocation package does not apply to this post. We will pay interview expenses from within Shetland. We are happy to talk flexible working.
During the application process, you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your application. This post is based at Grantfield, Lerwick, Shetland.
If you have a disability which prevents you from applying online, please call.
Information about Shetland: Shetland is an archipelago in the north of the British Isles where you'll find freedom, wildlife and wild beauty, but also a rich culture and dynamic, forward-looking society. The Islands have a thriving and diverse economy full of opportunities and offer residents the ideal work/life balance. Shetland combines stunning coastal landscapes and wide open spaces with friendly, bustling island communities. Factor in Shetland's impressive modern amenities, highly regarded schools and the Islands offer a work life balance rarely found elsewhere.
Duty Assistant - Adult Social Work - SIC08531 employer: Shetland Islands Council
Contact Detail:
Shetland Islands Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Assistant - Adult Social Work - SIC08531
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Duty Assistant in Adult Social Work. This way, when you get that interview, you can show off your knowledge and passion for the job.
✨Tip Number 2
Network like a pro! Reach out to current or former employees in similar roles. They can give you insider tips on what the team values and how to stand out during the interview process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to social care and customer service. Role-playing with a friend can help you feel more confident and articulate your thoughts clearly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Duty Assistant - Adult Social Work - SIC08531
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Duty Assistant and help you tailor your application to match our needs.
Showcase Your Communication Skills: As the first point of contact, strong communication skills are key! In your written application, highlight any relevant experience where you've effectively communicated with the public or agencies. This will show us you’re up for the challenge!
Provide Relevant References: Don’t forget to include the names of two references who can vouch for your skills and character. Make sure they’re not related to you and ideally have some connection to your professional life. This adds credibility to your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important information. Plus, it shows us you’re tech-savvy!
How to prepare for a job interview at Shetland Islands Council
✨Know Your Role
Make sure you thoroughly understand the responsibilities of a Duty Assistant in Adult Social Work. Familiarise yourself with the types of referrals you might handle and the agencies you'll be interacting with, like NHS Shetland and Housing Services. This knowledge will help you answer questions confidently.
✨Practice Your Communication Skills
As the first point of contact, strong communication skills are essential. Practice how you would respond to different scenarios, whether it's a phone call or an in-person query. Role-playing with a friend can help you feel more prepared and articulate during the actual interview.
✨Show Your Empathy
In social work, empathy is key. Be ready to discuss how you would handle sensitive situations and demonstrate your understanding of the challenges faced by individuals seeking help. Share examples from your past experiences that highlight your compassionate approach.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the support available for new staff, and the challenges currently faced by the service. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
