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- Tasks: Verify and assess Housing Benefit and Council Tax Reduction applications.
- Company: Join a supportive council in the beautiful Shetland Islands.
- Benefits: Enjoy flexible working arrangements and a competitive salary with allowances.
- Why this job: Make a real impact in your community while enjoying a great work/life balance.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Permanent full-time role with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
The Benefits/Rents Officer is responsible, through the Senior Benefits Officer, for verifying information to assess and award Housing Benefit, Council Tax Reduction, and Scottish Welfare Fund payments in accordance with government legislation, case law, and Council policy. The role also involves assisting in administering and accounting for rent and service charges related to Council House and Garage tenants.
More details are provided in the Job Profile, Person Specification, and Conditions of Service Summary attached to the bottom of this advert.
Requirements
- The grade of this post is H.
- Salary shown in the advert includes Distant Islands Allowance of £2,859 per annum (pro rata).
- Permanent Full-Time post for 37.0 hours per week, 52.18 weeks per year.
- Preferred candidates will be required to undertake a Standard Disclosure check prior to a formal offer of employment.
- A relocation package does not apply to this post.
- Interview expenses will be paid from within Shetland.
- We are open to flexible working arrangements.
During the application process, you are required to provide the names of two persons not related to you who can provide references to support your application.
This post is based at 8 North Ness, Lerwick, Shetland.
For further details, please contact Judy Fraser – Team Leader – at 01595746664 or judy.fraser@shetland.gov.uk
If you have a disability preventing online application, please call 01595 744032.
Responsibilities
Information about Shetland
Shetland is an archipelago in the north of the British Isles, known for its natural beauty, wildlife, and vibrant culture. It offers a diverse economy, excellent amenities, and a high quality of life with a good work/life balance. The islands feature stunning landscapes, friendly communities, and highly regarded schools, making it a unique place to live and work.
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Benefits Officer - Finance employer: Shetland Islands Council
Contact Detail:
Shetland Islands Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Officer - Finance
✨Tip Number 1
Familiarise yourself with the relevant legislation and policies regarding Housing Benefit and Council Tax Reduction. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former Benefits Officers if possible. They can provide insights into the day-to-day responsibilities and challenges of the role, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience with financial assessments and case management. Be ready to share specific examples that highlight your skills in these areas, as they are crucial for the position.
✨Tip Number 4
Research Shetland and its community. Showing an understanding of the local context and how it relates to the role can set you apart from other candidates and demonstrate your enthusiasm for working in the area.
We think you need these skills to ace Benefits Officer - Finance
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Benefits Officer. Familiarise yourself with Housing Benefit, Council Tax Reduction, and the Scottish Welfare Fund to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous roles in finance or benefits administration, and include specific examples of your achievements.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a suitable candidate for the position. Mention your understanding of government legislation and council policy, and express your enthusiasm for working in Shetland.
Prepare References: Identify two individuals who can provide strong references to support your application. Ensure they are not related to you and inform them in advance about the potential reference request.
How to prepare for a job interview at Shetland Islands Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Benefits Officer. Familiarise yourself with Housing Benefit, Council Tax Reduction, and the Scottish Welfare Fund, as these are key areas of focus in the role.
✨Know the Legislation
Brush up on relevant government legislation and case law that governs the benefits system. Being able to discuss these laws confidently will demonstrate your knowledge and commitment to the role.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations related to assessing benefits or dealing with tenants. Prepare examples from your past experience that showcase your problem-solving skills.
✨Show Your People Skills
As a Benefits Officer, you'll be interacting with various stakeholders, including tenants and colleagues. Highlight your communication skills and ability to work collaboratively. Be ready to share examples of how you've successfully managed relationships in previous roles.
