At a Glance
- Tasks: Lead a dynamic team, solve problems, and keep operations running smoothly.
- Company: Family-owned facilities maintenance business with a strong reputation.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Other info: Join a fun, committed team that values adaptability and honesty.
- Why this job: Shape your team's success while enjoying a variety of daily challenges.
- Qualifications: Strong communication skills and a proactive approach to leadership.
The predicted salary is between 30604 - 37404 £ per year.
Are you a natural leader who's just as comfortable coaching a team as you are keeping a diary of engineers running like clockwork? If you thrive on variety, enjoy solving problems on the go, and want a role where your leadership genuinely shapes the team around you, this could be the one.
The role involves working hand-in-hand with the Head of Department to keep our Fabric team performing at its best — and stepping up to deputise for them when needed. You'll lead a team of 3 who support approximately 20 field engineers scheduling work and creating quotes, balancing people leadership with hands-on operational delivery.
Day To Day, You'll:
- Support and develop your team through regular 1-2-1s, feedback, and individual performance plans
- Own the department's diary, making sure resources are used effectively and efficiently
- Run WIP reports and keep on top of the department's queries, losses, and open notes
- Work closely with Account Managers to ensure we're hitting our contractual SLAs and KPIs
- Help compile — and take part in — the operational on-call rota
- Champion Health & Safety, and be a visible, trusted source of technical and welfare support for your team
- Build strong working relationships with clients, colleagues, and other teams across the business
It's a role with real variety — one day you might be reviewing weekly figures and holiday requests, the next you're out supporting an engineer or talking through a tricky client issue. No two days look quite the same.
What You'll Bring:
- Strong written and verbal communication skills, with the confidence to build relationships at every level
- Proven ability to supervise, motivate, and get the best out of a team
- A proactive, calm-under-pressure approach to problem solving
- Good IT skills, including confidence with Microsoft 365
- GCSE Maths and English (grade C/4 or equivalent)
- Experience in facilities maintenance and supervising a team would be a bonus — but what matters most is your ability to lead, take initiative, and work well with people from all walks of life.
You'll fit right in if you've got managerial courage, a quality-driven mindset, and a genuinely empathetic approach to the people you work with. And of course, you'll uphold what we stand for: being Adaptable, Committed, Honest, and Fun.
Who are Sherwoods? We're a family-owned facilities maintenance business, operating across the South West since 1970. Our reputation is built on the quality of our work and the strength of the relationships we've formed with our clients — and that starts with investing in our people.
Salary: £30,000 - £35,000 (yearly)
Operations Supervisor employer: Sherwoods
Sherwoods is an exceptional employer, offering a supportive work culture that prioritises employee autonomy and professional growth. With competitive salaries and benefits such as a company van and fuel card, employees can enjoy a fulfilling career in the thriving Somerset and South West region, where long-term contracts provide stability and opportunities for advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Supervisor at Sherwoods!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Sherwoods or be willing to refer you for that Operations Supervisor position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Sherwoods who’s on the lookout for their next Operations Supervisor star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Supervisor role at Sherwoods!
We think you need these skills to ace Operations Supervisor
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Sherwoods. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Sherwoods
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Sherwoods. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
