At a Glance
- Tasks: Lead a dynamic team, manage schedules, and support field engineers in a fast-paced environment.
- Company: Join Sherwoods, a family-owned facilities maintenance business with a strong reputation.
- Benefits: Competitive salary, supportive culture, and opportunities for personal and professional growth.
- Other info: Embrace a fun, adaptable, and committed work culture while building lasting relationships.
- Why this job: Make a real impact by leading a team and solving diverse challenges every day.
- Qualifications: Strong communication skills, team leadership experience, and a proactive problem-solving attitude.
The predicted salary is between 30000 - 35000 £ per year.
Job Description
Operations Supervisor Sherwoods Newton Abbot (Vander House) Up to £35,000 Full time
The role
As Operations Supervisor, you'll work hand-in-hand with the Head of Department to keep our Fabric team performing at its best - and step up to deputise for them when needed.
You'll lead a team of 3 who support c20 field engineers scheduling work and creating quotes, balancing people leadership with hands-on operational delivery.
- Day to day
- Support and develop your team through regular 1-2-1s, feedback, and individual performance plans.
- Own the department's diary, making sure resources are used effectively and efficiently.
- Run WIP reports and keep on top of the department's queries losses, and open notes.
- Work closely with Account Managers to make sure we're hitting our contractual SLAs and KPIs.
- Help compile - and take part in - the operational on-call rota.
- Champion Health & Safety, and be a visible, trusted source of technical and welfare support for your team.
- Build strong working relationships with clients, colleagues, and other teams across the business.
It's a role with real variety - one day you might be reviewing weekly figures and holiday requests, the next you're out supporting an engineer or talking through a tricky client issue.
No two days look quite the same.
- What you'll bring
- Strong written and verbal communication skills, with the confidence to build relationships at every level.
- Proven ability to supervise, motivate, and get the best out of a team.
- A proactive, calm-under-pressure approach to problem solving.
- Good IT skills, including confidence with Microsoft 365.
- GCSE Maths and English (grade C/4 or equivalent).
- Experience in facilities maintenance and supervising a team would all be a bonus - but what matters most is your ability to lead, take initiative, and work well with people from all walks of life.
You’ll fit right in if you've got managerial courage, a quality-driven mindset, and a genuinely empathetic approach to the people you work with.
And of course, you'll uphold what we stand for: being Adaptable, Committed, Honest, and Fun.
Who are Sherwoods?
We're a family-owned facilities maintenance business, operating across the South West since 1970.
Our reputation is built on the quality of our work and the strength of the relationships we've formed with our clients - and that starts with investing in our people.
- Salary
- Salary30000 - 35000 GBP (yearly)
- #J-18808-Ljbffr
Operations Supervisor employer: Sherwoods (SW) Ltd
At Sherwoods, we pride ourselves on being a family-run business with over 50 years of experience, offering a supportive work culture that prioritises employee growth and career progression. Our Commercial Gas Engineers in Somerset benefit from realistic work schedules, a stable environment, and the opportunity to develop their skills without the pressure of micromanagement. With a commitment to investing in our people and promoting from within, we provide a meaningful and rewarding career path for those looking to settle in and grow with us.
