Technical Manager

In the role of our Technical Manager within our Protective Coatings division, you will provide excellent technical support to our customers to ensure customer satisfaction and grow at Sherwin Williams, whilst managing the technical team at our Bolton site in Greater Manchester.In this role you will be accountable for…Direct management of the technical teamEnsuring customer satisfaction and enhancing Sherwin Williams reputation in the marketProviding support with highly complex technical enquiriesSupporting sales leadership with claims and complex technical customer related business issuesEnsure, measure and drive the following team behaviors:Ensures a professional and courteous response to enquiries in relation to technical questions on our product line in relation to technical aspects of a product or coatings specificationProvide detailed technical specifications to satisfy customer needsUtilise Salesforce.com effectively for all enquiries feeding into projectsThe skills and experience you will ideally have.. . Degree qualified ideally in a technical/engineering fieldAMPP Level 3 / ICORR Level 3 / FROSIO Level 3Experience in customer servicesExtensive Technical background in the protective coatings industryCustomer focusedExperience in a leadership role, training and coaching othersExcellent communication skillsOur offer to youAttractive compensation programmeCompany Bonus planCareer growth opportunities in a truly international environmentInnovation leaders in the protective coatings industrySherwin Academy offers continuous training programmes for all seniority levelsAttractive wellbeing, mental health, women & inclusion and ID&E programmesAt Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters.

Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people.

Our people are behind the strength of our success, and we invest and support you in:Life with rewards, benefits and the flexibility to enhance your health and well-beingCareer with opportunities to learn, develop new skills and grow your contributionConnection with an inclusive team and commitment to our own and broader communitiesIt's all here for you… let's Create Your PossibleEligibility to WorkYou will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.Equal Opportunity EmployerAn equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.TPBN1_UKTJ