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- Tasks: Provide front-line support for Oracle modules and assist with user questions and ticket resolutions.
- Company: Join a global team focused on Finance, IT, and Accounting in a dynamic environment.
- Benefits: Enjoy hybrid working options with the possibility of remote work.
- Why this job: Great opportunity to grow your skills and gain exposure across various business areas.
- Qualifications: No specific qualifications mentioned; enthusiasm and willingness to learn are key.
- Other info: Position based in Witney, Oxfordshire, with a focus on Oracle 11i, R12, and Cloud.
The predicted salary is between 36000 - 60000 £ per year.
The Oracle Business Support Analyst is responsible for Oracle 11i, R12, and Cloud front-line business support for the General Ledger and AHCS/Hub modules. The position supports a global team that is responsible for various setups, scheduling, error monitoring/resolution, mappings, regression testing, etc. This is a great opportunity to grow within the business and be exposed to many areas of Finance, IT and Accounting. This position would be ideally be based in Witney, Oxfordshire and working a hybrid working pattern but remote working can also be considered. In this role you will be responsible for… Provide quick response to functional user questions/problems for Oracle modules and business applications. Generate and assist with timely help ticket resolution for Oracle modules and business applications. Preserve efficient operation of Oracle modules and business applications through appropriate testing, configuring and patching/upgrading. Support Oracle module and business applications improvement process by prioritizing and addressing functional user concerns through development of appropriate functional and technical solutions. Support rollouts of existing Oracle modules or business applications to other operating units, as well as new Oracle modules or business applications as approved. Support assessment of new Oracle module or business applications under conside…
Oracle Analyst employer: SherwinWilliamsUk Careers
Contact Detail:
SherwinWilliamsUk Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Analyst
✨Tip Number 1
Familiarize yourself with Oracle 11i, R12 und Cloud. Zeige in Gesprächen, dass du ein tiefes Verständnis für diese Systeme hast und wie sie in der Finanz- und IT-Welt eingesetzt werden.
✨Tip Number 2
Betone deine Erfahrungen im Umgang mit Helpdesk-Systemen und Ticket-Management. Zeige, dass du schnell auf Benutzeranfragen reagieren kannst und bereits Lösungen für ähnliche Probleme gefunden hast.
✨Tip Number 3
Bereite dich darauf vor, über deine Erfahrungen mit Regressionstests und Systemkonfigurationen zu sprechen. Zeige, dass du in der Lage bist, die Effizienz von Oracle-Modulen durch gezielte Tests und Anpassungen zu verbessern.
✨Tip Number 4
Sei bereit, über deine Teamarbeit und Kommunikationsfähigkeiten zu sprechen. Da du in einem globalen Team arbeiten wirst, ist es wichtig, dass du deine Fähigkeit zur Zusammenarbeit und zum Austausch von Informationen unter Beweis stellst.
We think you need these skills to ace Oracle Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Oracle Analyst position. Understand the key responsibilities and required skills, especially regarding Oracle 11i, R12, and Cloud modules.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have with Oracle modules, business applications, or similar roles. Be specific about your contributions and achievements in those positions.
Showcase Problem-Solving Skills: Since the role involves resolving user questions and issues, provide examples in your application of how you've successfully handled similar challenges in the past. This will demonstrate your capability to support users effectively.
Tailor Your Application: Customize your CV and cover letter to reflect the language and requirements mentioned in the job description. Use keywords related to Oracle support, testing, and improvement processes to make your application stand out.
How to prepare for a job interview at SherwinWilliamsUk Careers
✨Understand Oracle Modules
Make sure you have a solid understanding of Oracle 11i, R12, and Cloud modules, especially the General Ledger and AHCS/Hub. Be prepared to discuss your experience with these systems and how you've supported users in the past.
✨Show Your Problem-Solving Skills
Prepare examples of how you've quickly resolved user issues or helped with help ticket resolutions in previous roles. Highlight your ability to troubleshoot and provide effective solutions under pressure.
✨Discuss Testing and Configuration Experience
Be ready to talk about your experience with testing, configuring, and upgrading Oracle modules. Share specific instances where your actions preserved the efficient operation of business applications.
✨Highlight Collaboration and Communication
Since this role involves supporting a global team, emphasize your ability to work collaboratively across different departments. Discuss how you've communicated effectively with functional users to address their concerns and improve processes.
