At a Glance
- Tasks: Deliver top-notch customer service and support the sales team in a friendly environment.
- Company: Join a growing, supportive business that values its people.
- Benefits: Earn £13 an hour with potential for permanent contract and career growth.
- Other info: Office-based role with a collaborative team atmosphere.
- Why this job: Make a real difference by helping customers and building lasting relationships.
- Qualifications: Experience in customer service and excellent communication skills required.
The predicted salary is between 28300 - 31200 £ per year.
This is a lovely temp-to-perm opportunity for an experienced CSR to join a friendly team and deliver a first class service to the firm’s customers.
The Role
- Responding to queries on the telephone and via email
- Building relationships with customers
- Supporting the sales team, upselling products where appropriate
- Working as part of a friendly team
- Maintaining compliance and necessary data
- Liaising with internal and external colleagues
- Performing ad-hoc duties as required
You will need:
- Experience in providing first class customer service
- Ideally telephone based experience - call centre/contact centre or inbound/outbound calls
- First rate communication skills, able to build rapport with customers
- Some experience of handling complaints and resolving issues amicably and successfully
- Team player attitude and computer literacy
This temporary role is office based five days a week, paying £13 an hour. The intention is very much for the successful temporary hire to prove themselves and transition into a permanent contract. This is a lovely opportunity to join a growing successful friendly business that looks after its people.
If you are immediately available or on a short notice, have great communication skills and are looking to step into a very successful stable environment, please apply.
Customer Service Representative employer: Shero Talent Consultancy
Join a supportive and dynamic team as a Customer Service Representative, where your contributions are valued and recognised. With a focus on employee growth and a friendly work culture, this role offers the chance to transition from temporary to permanent employment while providing first-class service to customers. Located in a thriving environment, you'll enjoy the benefits of working with a company that prioritises its people and fosters strong relationships both internally and externally.
