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For Companies At a Glance
- Tasks: Be the friendly face of our customer service, handling queries and ensuring top-notch support.
- Company: Join a reputable company known for high-quality products and a great work culture.
- Benefits: Enjoy free parking, social events, career progression, and a company bonus.
- Why this job: Experience diverse daily tasks in a vibrant environment while making lasting client connections.
- Qualifications: Looking for confident, bubbly individuals who are hardworking and love interacting with clients.
- Other info: No two days are the same—embrace variety in your role!
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a confident, bubbly and hardworking sales administrator who is happy to deal with clients on a regular basis to deal with any queries, quotes and complaints.
Your main duty with this role would be to ensure customers are given the best possible service at all times, which will lead them to being a client for a long time. The role and responsibilities are super varied with no two days being the same!
The company have a really great reputation and create very high quality products which keeps the customer coming back to order more.
Duties for Business Support Admin include:
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Answer inbound phone calls
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Being first point of contact for customer service
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Manage the company databases
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Sending a high volume of emails
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Producing quotes for customers
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General PA type duties
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Returns and exchanges
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Speaking with suppliers
Benefits for Business Support Admin include:
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Free Parking
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Social events
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Progression
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Company Bonus
Business Support Administrator employer: Sheridan Ward Recruitment
Contact Detail:
Sheridan Ward Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Show off your communication skills! Since this role involves regular interaction with clients, practice articulating your thoughts clearly and confidently. Consider role-playing common customer service scenarios to prepare for the real thing.
✨Tip Number 2
Familiarize yourself with customer relationship management (CRM) tools. Being comfortable with these systems will not only help you manage client interactions more efficiently but also demonstrate your readiness to hit the ground running.
✨Tip Number 3
Research our company’s products and services thoroughly. Understanding what we offer will enable you to provide better support and solutions to clients, showcasing your dedication and interest in the role.
✨Tip Number 4
Prepare to discuss your experience with handling complaints and queries. Think of specific examples where you turned a negative situation into a positive outcome, as this will highlight your problem-solving skills and customer focus.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your bubbly personality and confidence. Mention specific examples of how you've successfully handled customer queries or complaints in the past.
Showcase Your Communication Skills: Since the role involves a lot of client interaction, emphasize your strong communication skills. Provide examples of how you've effectively managed client relationships or resolved issues.
Highlight Your Organizational Abilities: Discuss your experience with managing databases and handling multiple tasks simultaneously. This will show that you can thrive in a varied role where no two days are the same.
How to prepare for a job interview at Sheridan Ward Recruitment
✨Show Your Customer Service Skills
Since the role involves dealing with clients regularly, be prepared to share examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to remain calm and professional under pressure.
✨Demonstrate Your Organizational Abilities
The job requires managing databases and handling a high volume of emails. Discuss your experience with organization and time management, and consider mentioning any tools or software you are familiar with that can help streamline these tasks.
✨Be Ready for Varied Responsibilities
With no two days being the same, it's important to show your adaptability. Prepare to discuss situations where you've had to quickly adjust to new tasks or challenges, showcasing your flexibility and willingness to learn.
✨Express Enthusiasm for the Company
Research the company’s reputation and products beforehand. During the interview, express your excitement about their offerings and how you can contribute to maintaining their high standards of customer service.
