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- Tasks: Engage with customers through calls and ensure their details are accurate.
- Company: Join a supportive team at a fantastic company in Southall!
- Benefits: Enjoy free parking, a pension scheme, life assurance, and bonuses!
- Why this job: Be part of a growing team where your communication skills shine and impact customers positively.
- Qualifications: Strong customer service experience and excellent verbal/written communication skills required.
- Other info: Exciting opportunity to generate leads and collaborate with the sales team!
The predicted salary is between 20240 - 28360 £ per year.
Customer Service Advisor £25,300 + bonus! Southall Sheridan ward is delighted to be working closely with a brilliant company based in Southall, they are on the lookout for a new Customer Service Advisor to join their growing and supportive team! They are looking for someone who has strong customer service experience, as well as a super organised individual. They are also looking for someone who has brilliant verbal and written communication skills! Apply now to find out more on this exciting opportunity!!! Customer Service Advisor Duties: Make outbound calls to customers Deal with incoming calls that come in Make sure customers details are correct on the system Work closely with the sales team Generating leads Customer Service Advisor benefits: Free onsite parking Pension scheme Life assurance Bonus …
Customer Service Advisor employer: Sheridan Ward Recruitment Services
Contact Detail:
Sheridan Ward Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarize yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your strong customer service experience during the interview.
✨Tip Number 2
Practice your verbal communication skills by engaging in conversations with friends or family. Being articulate and clear will make a great impression when you interact with the team.
✨Tip Number 3
Showcase your organizational skills by preparing a list of questions to ask during the interview. This not only demonstrates your interest but also your ability to stay organized.
✨Tip Number 4
Research the company and its values. Understanding their mission will allow you to align your answers with what they are looking for, making you a more attractive candidate.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Highlight Customer Service Experience: Make sure to emphasize your previous customer service roles in your CV and cover letter. Use specific examples that showcase your ability to handle calls, resolve issues, and maintain customer satisfaction.
Showcase Communication Skills: Since the role requires strong verbal and written communication skills, provide examples of how you've effectively communicated with customers or colleagues in the past. Consider including a brief writing sample if applicable.
Demonstrate Organizational Skills: Mention any tools or methods you use to stay organized, especially in a fast-paced environment. This could include time management techniques or software you are familiar with that helps you keep track of tasks.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'outbound calls', 'sales team', and 'lead generation' to show that you understand the role and its requirements.
How to prepare for a job interview at Sheridan Ward Recruitment Services
✨Showcase Your Customer Service Experience
Be prepared to discuss your previous customer service roles in detail. Highlight specific examples where you successfully resolved customer issues or improved their experience.
✨Demonstrate Organizational Skills
Since the role requires strong organizational abilities, think of instances where you managed multiple tasks efficiently. Share how you prioritize your workload and keep track of customer interactions.
✨Communicate Clearly and Confidently
Practice your verbal and written communication skills before the interview. Be clear and concise in your responses, and don't hesitate to ask for clarification if you don't understand a question.
✨Prepare Questions for the Interviewer
Show your interest in the company by preparing thoughtful questions. Ask about the team dynamics, training opportunities, or how success is measured in the customer service department.
