Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: You'll schedule engineer appointments, log calls, and respond to customer queries daily.
- Company: Join a fantastic team in Watford, dedicated to excellent customer service.
- Benefits: Enjoy perks like parking, annual leave, and a supportive work environment.
- Why this job: This role offers a chance to enhance your communication skills and make a real impact.
- Qualifications: Experience in scheduling and administration is essential; strong organizational skills are a must.
- Other info: If you're deadline-driven and love helping others, this is the job for you!
The predicted salary is between 27000 - 29000 £ per year.
Customer Service Administrator £27,000 – £29,000 Watford We are on the lookout for a Customer Service Administrator to join the team of one of our wonderful clients who are based in Watford! They are looking for someone who has experience scheduling engineers, along with someone who has administration experience and who has great organisational and communication skills! Do you work well meeting deadlines? Are you a strong communicator? Do you have scheduling experience? If this sounds like you and what you are looking for… APPLY TODAY!! Customer Service Administrator Duties: Scheduling engineer appointments Logging calls Produce daily reports Respond to customer queries Provide support to engineers Attend meetings Customer Service Administrator Benefits: Parking Annual leave …
Customer Service Administrator employer: Sheridan Ward Recruitment Services
Contact Detail:
Sheridan Ward Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Make sure to highlight your scheduling experience in any conversations you have. If you've worked with engineers or similar roles before, share specific examples of how you managed their appointments effectively.
✨Tip Number 2
Demonstrate your organizational skills by discussing any tools or systems you've used to keep track of appointments and tasks. This will show that you can handle the administrative side of the role efficiently.
✨Tip Number 3
Prepare to discuss how you handle customer queries and complaints. Think of a few scenarios where you successfully resolved issues, as this will showcase your communication skills and customer service mindset.
✨Tip Number 4
Familiarize yourself with the company and its services. Being knowledgeable about what they do will help you stand out during discussions and show your genuine interest in the position.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and administration. Emphasize any scheduling experience you have, as this is a key requirement for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organizational and communication skills. Mention specific examples of how you've successfully managed schedules or resolved customer queries in the past.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as meeting deadlines, strong communication, and any software tools you are familiar with that aid in scheduling and reporting.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customer Service Administrator.
How to prepare for a job interview at Sheridan Ward Recruitment Services
✨Showcase Your Scheduling Experience
Make sure to highlight any previous experience you have in scheduling appointments, especially for engineers. Be prepared to discuss specific tools or software you've used and how you managed to keep everything organized.
✨Demonstrate Strong Communication Skills
Since communication is key in this role, think of examples where you effectively communicated with customers or team members. Practice articulating your thoughts clearly and confidently during the interview.
✨Prepare for Common Customer Queries
Anticipate common customer queries related to scheduling and service issues. Prepare thoughtful responses that demonstrate your problem-solving skills and ability to handle challenging situations.
✨Emphasize Your Organizational Skills
Discuss how you prioritize tasks and manage your time effectively. Provide examples of how you've successfully met deadlines in previous roles, as this will show your potential employer that you can handle the demands of the job.
