Customer Support Administrator

Customer Support Administrator

Uxbridge Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Sheridan Ward Recruitment Services Limited

At a Glance

  • Tasks: Engage with customers through calls and emails while managing essential administrative tasks.
  • Company: Join a reputable business in Uxbridge linked to HR, recruitment, and payroll.
  • Benefits: Enjoy company bonuses, pension plans, and a supportive team environment.
  • Why this job: Perfect for those seeking career growth in a friendly office atmosphere.
  • Qualifications: Attention to detail and excellent telephone skills are essential.
  • Other info: Ideal for high school and college students eager to enter a professional industry.

The predicted salary is between 28800 - 43200 £ per year.

Role available in Central Uxbridge! Great business with a fantastic reputation in the local market. This company are linked to HR, recruitment and payroll industry so would suit a candidate eager to get into this type of professional industry.

This role will be very customer focused as well as administrative, so great attention to detail as well as great telephone manner is needed!

Are you looking for a company with long term career progression? a supportive team and a great office atmosphere?! This could be the ideal place for you!

  • Answering inbound calls and emails from recruits
  • Chasing documents and information from new starters
  • Liaising with contractors and clients
  • Managing reports

Benefits for customer support admin:

  • Company bonus
  • Pension

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Customer Support Administrator employer: Sheridan Ward Recruitment Services Limited

Join a reputable company in Central Uxbridge that values its employees and fosters a supportive work culture. With a focus on customer service and administrative excellence, this role offers long-term career progression opportunities, a collaborative team environment, and attractive benefits including a company bonus and pension scheme. If you're eager to grow within the HR, recruitment, and payroll industry, this is the perfect place for you!
Sheridan Ward Recruitment Services Limited

Contact Detail:

Sheridan Ward Recruitment Services Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Support Administrator

✨Tip Number 1

Familiarise yourself with the HR, recruitment, and payroll industry. Understanding the terminology and processes will help you engage more effectively during interviews and demonstrate your enthusiasm for the role.

✨Tip Number 2

Practice your telephone manner by simulating customer interactions. This will not only boost your confidence but also prepare you to handle various customer scenarios that may arise in the role.

✨Tip Number 3

Network with professionals in the HR and recruitment sectors. Attend local events or join online forums to connect with people who can provide insights and potentially refer you to opportunities within their organisations.

✨Tip Number 4

Research the company’s culture and values. Tailoring your approach to align with their ethos can make a significant difference in how you present yourself during the interview process.

We think you need these skills to ace Customer Support Administrator

Customer Service Skills
Attention to Detail
Excellent Telephone Manner
Administrative Skills
Communication Skills
Time Management
Problem-Solving Skills
Ability to Work Under Pressure
Report Management
Proficiency in Microsoft Office Suite
Team Collaboration
Adaptability
Organisational Skills
Data Entry Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Support Administrator position. Tailor your application to highlight your relevant experience in customer service and administration.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous roles, focusing on customer support and administrative tasks. Use bullet points to make it easy to read and include specific achievements that demonstrate your attention to detail and communication skills.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are interested in the HR, recruitment, and payroll industry, and how your skills align with the company's needs. Be sure to convey your customer-focused approach.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Sheridan Ward Recruitment Services Limited

✨Research the Company

Before your interview, take some time to learn about the company’s values, culture, and recent achievements. This will not only help you understand their business better but also allow you to tailor your answers to align with their goals.

✨Showcase Your Customer Service Skills

Since the role is customer-focused, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you successfully resolved issues or provided exceptional support to clients.

✨Demonstrate Attention to Detail

Given the administrative nature of the role, it’s crucial to showcase your attention to detail. You might want to mention any tools or methods you use to ensure accuracy in your work, especially when managing reports or handling documents.

✨Prepare Questions to Ask

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, career progression opportunities, and what a typical day looks like in the role. This shows your genuine interest in the position.

Customer Support Administrator
Sheridan Ward Recruitment Services Limited
Location: Uxbridge
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