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For Companies At a Glance
- Tasks: Support sales and credit functions while managing customer accounts and risk.
- Company: Join Sheridan Maine, a dynamic B2B operation in Devon.
- Benefits: Enjoy a collaborative work environment with opportunities for growth.
- Why this job: Be part of a team that values communication and customer service excellence.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
- Other info: This role is perfect for those looking to kickstart their career in finance.
The predicted salary is between 28800 - 43200 £ per year.
Sheridan Maine is delighted to be recruiting for a Credit Risk Advisor based in Devon. This role plays a key part in supporting the sales and credit functions of a growing business-to-business (B2B) operation.
The Role: As Credit Risk Advisor, your main focus will be on customer service, risk management, and ensuring smooth financial operations, all while helping the sales team succeed within credit guidelines.
Your responsibilities as the Credit Risk Advisor will include:
- Build strong relationships through clear and professional communication.
- Act as the first point of contact for account-related queries.
- Provide excellent service to both internal and external customers.
- Handle complaints efficiently and escalate where needed.
- Assist teams in resolving customer account issues.
- Review and authorise credit limits according to policy.
- Monitor accounts for potential issues and raise concerns when necessary.
- Manage account reviews, reconciliations, and collections activities.
- Ensure credit holds and payment plans are handled promptly and accurately.
- Keep customer data up to date for auditing and compliance.
- Follow company policies, including health and safety procedures.
To be considered for the Credit Risk Advisor position, you must have:
Credit Risk Advisor employer: Sheridan Maine South
Contact Detail:
Sheridan Maine South Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Risk Advisor
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Credit Risk Advisor. Understanding the nuances of customer service and risk management will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the finance and credit sectors. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed customer accounts or resolved disputes. This will showcase your problem-solving skills and ability to handle complaints effectively.
✨Tip Number 4
Stay updated on current trends in credit risk management. Being knowledgeable about the latest practices and regulations will set you apart as a candidate who is proactive and informed.
We think you need these skills to ace Credit Risk Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Credit Risk Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service, risk management, and financial operations. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to build relationships and handle account-related queries.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how you've successfully managed customer accounts, resolved issues, and adhered to credit policies in previous positions.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Sheridan Maine South
✨Know Your Credit Risk Fundamentals
Brush up on your knowledge of credit risk management principles. Be prepared to discuss how you would assess creditworthiness and manage risk in a B2B context, as this will demonstrate your expertise and suitability for the role.
✨Showcase Your Communication Skills
Since building strong relationships is key, practice articulating your thoughts clearly and professionally. Prepare examples of how you've successfully communicated with clients or colleagues in the past, especially in resolving account-related queries.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as managing a difficult customer complaint or authorising a credit limit. Think through your responses and use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you've tackled challenges in previous roles, particularly those related to account management or financial operations. Highlight your ability to monitor accounts for potential issues and how you proactively address them.
