At a Glance
- Tasks: Lead the transformation of SaaS application support and drive service improvements.
- Company: Join Sherborne Talent Solutions, a leader in customer-focused software solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic role with a focus on operational excellence and team leadership.
- Why this job: Make a real impact by enhancing customer support and building high-performing teams.
- Qualifications: Expertise in Jira Service Management, Power BI, and ITIL practices required.
The predicted salary is between 63000 - 77000 £ per year.
Sherborne Talent Solutions is seeking an experienced Head of Support to lead the transformation of their Saa S application support function.
This role is perfect for a customer-focused leader passionate about operational excellence and building high-performing teams.
You will oversee the support experience across cloud-hosted software applications, drive service improvements, and ensure high-quality service.
Strong expertise in Jira Service Management and Power BI is essential, as well as ITIL practices. #J-18808-Ljbffr
We’re Hiring: SaaS Application Support Leader | Jira & ITIL Expert employer: Sherborne Talent Solutions
Join a forward-thinking company that prioritises operational excellence and customer satisfaction, making it an exceptional employer for the Head of Application Support role. With a strong focus on employee development, you will thrive in a collaborative work culture that encourages continuous improvement and innovation. Located in a vibrant area, the company offers unique advantages such as access to cutting-edge technology and a supportive environment that fosters professional growth and meaningful contributions to client success.
Contact Details:
Sherborne Talent Solutions Recruitment Team
