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- Tasks: Provide top-notch support for cloud-hosted software and engage with customers.
- Company: Dynamic application support firm based in Birmingham.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join an exciting industry and make a real difference for clients.
- Qualifications: Experience with SQL Server and a proactive approach to problem-solving.
- Other info: Be part of a great team and thrive in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
A dynamic application support firm in Birmingham is seeking a customer-focused Application Support Analyst. In this role, you will ensure high-quality application support for a cloud-hosted software suite.
Responsibilities include:
- Incident management
- Release coordination
- Customer engagement
with a focus on maximizing client value through effective platform use. Ideal candidates will have commercial experience with SQL Server and a proactive mindset. Join a great team in an exciting industry!
Cloud Application Support Specialist in Birmingham employer: Sherborne Talent Solutions
Contact Detail:
Sherborne Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Application Support Specialist in Birmingham
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions related to application support and cloud technologies. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! If you’ve got experience with SQL Server, make sure to highlight specific projects or challenges you’ve tackled. We want to see how you can bring value to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Cloud Application Support Specialist in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SQL Server and any relevant application support roles. We want to see how your skills align with the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about application support and how you can add value to our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Customer Focus: Since this role is all about customer engagement, make sure to include examples of how you've successfully supported clients in the past. We’re looking for candidates who can demonstrate their commitment to maximising client value.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Sherborne Talent Solutions
✨Know Your SQL Inside Out
Since the role requires commercial experience with SQL Server, make sure you brush up on your SQL skills. Be prepared to discuss your past experiences with SQL, including any specific challenges you've faced and how you resolved them.
✨Understand Incident Management
Familiarise yourself with incident management processes. Be ready to explain how you would handle a support ticket from start to finish, including prioritisation, communication with clients, and follow-up actions.
✨Showcase Your Customer Engagement Skills
This role is all about maximising client value, so think of examples where you've successfully engaged with customers. Prepare to share stories that highlight your proactive mindset and how you've gone above and beyond to ensure customer satisfaction.
✨Research the Company Culture
Before the interview, take some time to learn about the company’s culture and values. This will help you tailor your responses to align with what they’re looking for in a candidate and show that you’re genuinely interested in being part of their team.
