At a Glance
- Tasks: Take food and beverage orders, ensure quick service, and maintain restaurant cleanliness.
- Company: Join the world-class team at Sheraton Heathrow Hotel, part of Marriott International.
- Benefits: Competitive pay, free meals, car park, and discounts on hotel stays.
- Other info: Opportunities for growth and travel with a supportive team.
- Why this job: Meet people from around the globe while building your hospitality career.
- Qualifications: Warm personality, team player, and a positive attitude.
The predicted salary is between 12 - 15 € per hour.
Explore our very big world. As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options.
Your Place Of Work, What To Expect. This is a great opportunity to join a group of leaders who will support your career progression as well as developing your knowledge into becoming an expert. In this position, you’ll be working with a team of inspiring service experts in our brand new, award winning Cast Iron Bar & Grill. The restaurant, in the heart of Heathrow, welcomes its guests with a modern and friendly atmosphere. The Menu, cooked to perfection by our Executive Chef Amitabha and his team is made with fresh and flavorful locally sourced products. Our flagship restaurant team is guided by our Restaurant and Bar Manager Abhinu, who ensures we provide an attentive, spotless and friendly service.
What You’ll Do:
- Take guests’ food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate.
- Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations.
- Ensure that the restaurant is set up and ready for each service period.
- Take responsibility for ensuring the overall cleanliness of the restaurant and buffet area, as well as the kitchen and potentially the bar area.
- This role also requires the ability to move and lift objects weighing up to 50 lbs. In addition, you’ll need to be able to reach overhead and below your knees, including bending, twisting, pulling and stooping, and move over uneven or sloping surfaces.
- Prior to employment, we’ll ask you to complete safety training and certification.
What We’re Looking For:
- A warm, people-oriented demeanor.
- A team-player attitude.
- A safety-first approach.
- Positive outlook and dependability.
Perks you deserve:
- Competitive rate of pay + service charge.
- Complimentary car park – worth up to 1,300.00 p/a.
- Free meals on duty.
- Team‑spirited co‑workers.
- Encouraging management.
- Wellbeing programs.
- Learning and development opportunities.
- Discounts on hotel rooms, gift shop items, food and beverage.
- Recognition programs.
- Inspiring career mentors.
- Friendly and vibrant team atmosphere.
- Graduate programs (subject to eligibility).
- Network of inspiring business leaders that support development and endless opportunities.
- Travel the world with the #1 leader in hospitality (Global Transfers).
Equal Employment Opportunity Statement: At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
F&B Support Expert (Casual) - Sheraton Heathrow Hotel in West Drayton employer: Sheraton Hotels & Resorts
At Sheraton Heathrow Hotel, part of Marriott International, we pride ourselves on being an exceptional employer that values your individuality and fosters a supportive work environment. With competitive pay, complimentary meals, and a vibrant team atmosphere, you will have ample opportunities for personal and professional growth while working alongside inspiring leaders in the heart of Heathrow. Join us to explore a world of career possibilities in the hospitality industry, where your contributions are recognised and celebrated.
Contact Detail:
Sheraton Hotels & Resorts Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Support Expert (Casual) - Sheraton Heathrow Hotel in West Drayton
✨Tip Number 1
Get to know the Sheraton Heathrow Hotel and its vibe! Research their food and beverage offerings, especially the Cast Iron Bar & Grill. This way, when you chat with them, you can show off your knowledge and passion for their menu.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the F&B Support Expert role. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role is all about interacting with guests, try role-playing different scenarios with friends or family. This will help you feel more confident when it comes to upselling and ensuring customer satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your people-oriented attitude and team-player spirit, which are key for this role.
We think you need these skills to ace F&B Support Expert (Casual) - Sheraton Heathrow Hotel in West Drayton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about this role.
Tailor Your Application:Make sure to customise your application for the F&B Support Expert position. Highlight any relevant experience in food and beverage, and mention how your skills align with what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know exactly why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team there!
How to prepare for a job interview at Sheraton Hotels & Resorts
✨Know the Menu Inside Out
Familiarise yourself with the menu at the Cast Iron Bar & Grill. Being able to discuss the dishes, ingredients, and even suggest pairings will show your enthusiasm and knowledge, making you stand out as a candidate who is genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about interacting with guests, practice showcasing your warm, people-oriented demeanour. Think of examples from past experiences where you’ve provided excellent customer service or resolved issues effectively, and be ready to share them during the interview.
✨Demonstrate Team Spirit
Prepare to discuss how you work well in a team. Share specific instances where you collaborated with others to achieve a common goal, especially in a fast-paced environment like a restaurant. This will highlight your ability to fit into their team-oriented culture.
✨Safety First Mindset
Understand the importance of safety in the food and beverage industry. Be prepared to talk about any relevant training or experiences you have that demonstrate your commitment to maintaining a safe and clean working environment, which is crucial for this position.