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For Companies At a Glance
- Tasks: Drive sales and build lasting relationships with customers in a dynamic environment.
- Company: Join the Sheraton family, a global community since 1937.
- Benefits: Competitive salary, career growth, and a chance to make an impact.
- Why this job: Be part of a team that creates meaningful guest experiences worldwide.
- Qualifications: 2-4 years of experience in sales or marketing; strong relationship-building skills.
- Other info: Exciting opportunities for personal development and teamwork.
The predicted salary is between 30000 - 40000 £ per year.
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
CANDIDATE PROFILE:
- Building Successful Relationships that Generate Sales Opportunities
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings.
- Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within the community to strengthen and expand the customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
- Participates in sales calls with members of the sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to provide better business solutions.
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
Qualifications
Minimum: 2‑year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years of experience in sales and marketing or related professional area. Alternative: 4‑year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 1 year of experience in sales and marketing or related professional area.
About the Team:
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Sales Manager employer: Sheraton Hotels & Resorts
Contact Detail:
Sheraton Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend trade shows, local events, or even casual meet-ups. Building relationships is key to landing that Sales Manager role.
✨Tip Number 2
Show off your sales skills! When you get the chance to chat with potential employers, be ready to share your success stories. Talk about how you've built long-term customer relationships and achieved sales goals in the past.
✨Tip Number 3
Research the company! Understand their market position, competitors, and customer base. This knowledge will help you tailor your conversations and show that you're genuinely interested in contributing to their success.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Sheraton family.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've built relationships and closed deals in the past. Use specific examples that demonstrate your ability to generate sales opportunities and achieve targets.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love it when candidates show they understand our values and how they can contribute to building long-term customer relationships.
Be Personable: Remember, we’re looking for someone who can connect with customers! Use a friendly tone in your application to reflect your personality. Show us that you’re not just about numbers but also about creating meaningful experiences for guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Sheraton!
How to prepare for a job interview at Sheraton Hotels & Resorts
✨Know Your Market
Before the interview, do your homework on the market trends and competitors. Understand their strengths and weaknesses, and be ready to discuss how you can leverage this knowledge to generate sales opportunities for the company.
✨Build Relationships
Since the role focuses on building long-term customer relationships, prepare examples of how you've successfully developed and maintained relationships in previous roles. Be ready to share specific strategies that have worked for you in the past.
✨Showcase Your Sales Achievements
Be prepared to discuss your personal sales goals and achievements. Use quantifiable metrics to demonstrate how you've met or exceeded targets in previous positions, as this will show your potential value to the team.
✨Engage with the Team
During the interview, express your enthusiasm for collaboration. Share experiences where you've worked with internal and external stakeholders to achieve sales objectives, highlighting your ability to work as part of a team to drive results.