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For Companies At a Glance
- Tasks: Support customers through inbound calls and manage high-priority enquiries with empathy.
- Company: Leading service provider in the UK with a focus on customer satisfaction.
- Benefits: Competitive salary of £24,043, hybrid work model, and inclusive culture.
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 24043 - 24043 £ per year.
A service provider in the UK is seeking a Customer Service Advisor to provide support for inbound calls and manage high-priority enquiries. The role requires effective communication, confidence, and empathy in a customer service setting.
Offering a competitive salary of £24,043, the position involves hybrid work, with 2 days on-site in Rotherham and 3 days working from home. Candidates should thrive in an inclusive work culture and demonstrate strong interpersonal skills.
Hybrid Inbound Customer Advisor – Water Utilities in Rotherham employer: Sheraton Hotels & Resorts
Contact Detail:
Sheraton Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Inbound Customer Advisor – Water Utilities in Rotherham
✨Tip Number 1
Make sure you research the company and its values before your interview. Understanding their culture will help you connect with the interviewer and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about effective communication, try role-playing common customer scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Show off your empathy during the interview. Share examples of how you've handled difficult customer situations in the past, highlighting your ability to listen and respond to their needs.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that hybrid Customer Advisor role. Plus, it’s the best way to stay updated on your application status.
We think you need these skills to ace Hybrid Inbound Customer Advisor – Water Utilities in Rotherham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for effective communication and empathy, so share examples that showcase these qualities in action!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use straightforward language and structure your thoughts logically to make it easy for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Sheraton Hotels & Resorts
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor in the water utilities sector. Familiarise yourself with common customer queries and how to handle them effectively. This will show that you're proactive and genuinely interested in the position.
✨Showcase Your Empathy
During the interview, be ready to share examples of how you've handled difficult customer situations in the past. Highlight your ability to empathise with customers and resolve their issues. This is crucial for a role that requires effective communication and understanding.
✨Practice Active Listening
Demonstrate your listening skills by engaging with the interviewer. Nod, ask clarifying questions, and summarise what they say to show you’re paying attention. This not only reflects your interpersonal skills but also your readiness to support customers effectively.
✨Embrace the Hybrid Model
Since this role involves hybrid work, be prepared to discuss how you manage your time and productivity when working from home. Share any strategies you have for staying organised and maintaining communication with your team, as this will reassure them of your adaptability.
