At a Glance
- Tasks: Lead a housekeeping team to ensure guests enjoy a clean and welcoming environment.
- Company: Join Marriott International, a leader in the travel industry with a global presence.
- Benefits: Competitive salary, free meals, 28-33 days holiday, and discounts on hotel stays.
- Other info: Opportunities for career progression and a supportive, diverse work environment.
- Why this job: Make a real impact on guest experiences while developing your career in hospitality.
- Qualifications: Strong communication skills, attention to detail, and previous supervisory experience preferred.
The predicted salary is between 18900 - 23100 £ per year.
Job Number: 26096730
Job Category: Housekeeping & Laundry
Location: 1 Festival Square, Edinburgh, Scotland, United Kingdom, EH3 9SR
Schedule: Full Time
Position Type: Non-Management
Explore our very big world. As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options.
The impact you’ll make: Every detail adds up to a great experience for our guests, from the minute they enter their room and see that everything is in place for a comfortable and relaxing stay. One that leaves them feeling as refreshed as the clean, crisp linen you’ve made sure is waiting for them each night. As a role model for your housekeeping team, you’ll coach, encourage and work alongside them so they can learn from your impeccable standards. It’s about turning guests into loyal customers of a hotel they see as home away from home.
What You’ll Do:
- Co-ordinate housekeeping activity, planning and distributing room-cleaning assignments
- Inspect guest rooms and public areas after they’ve been cleaned, to ensure the highest standards are being met
- Identify and report any maintenance issues and missing or damaged property
- Respond to guest and Front Desk requests
- Run reports on arrivals, departures and vacant ready rooms
What We’re Looking For:
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
- A positive outlook and outgoing personality
- Planning, coaching, delegating and team-building skills
- Previous supervisory experience would be a big plus
This role also requires the ability to move and lift objects weighing up to 55 lbs, and to stand, sit, kneel or walk for extended periods of time across a work shift. Prior to employment, we’ll ask you to complete safety training and certification.
So why work for the world’s largest hospitality company?
- A competitive salary plus free meals whilst on duty.
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service.
- Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction.
- 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
- Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub.
- 50% off Spa Treatments and £50 gym membership within our One Spa!
- 24/7 employee healthcare plan with access to Mental Healthcare first aiders.
- Refer a friend to work with us and receive a £500 bonus.
- Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities.
- Many more benefits; however, most importantly, we’ll help you grow and develop you as an individual.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton.
Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Housekeeping Supervisor employer: Sheraton Hotels & Resorts
At The Sheraton Grand London Park Lane Hotel, part of Marriott International, we pride ourselves on being an exceptional employer that values your growth and well-being. With world-class training programmes, opportunities for internal promotion, and a supportive work culture, you will thrive alongside award-winning hospitality professionals in the heart of Mayfair. Enjoy fantastic benefits including discounted stays, complimentary meals, and a flexible benefits package designed to enhance your lifestyle.
Contact Details:
Sheraton Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sheraton Hotels & Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sheraton Hotels & Resorts
Don't be shy about reaching out to Sheraton Hotels & Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sheraton Hotels & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sheraton Hotels & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
