At a Glance
- Tasks: Lead and inspire a diverse portfolio of four hotels in Scotland.
- Company: Join Marriott International, a global leader in hospitality.
- Benefits: Enjoy career growth, competitive salary, and a vibrant work culture.
- Other info: Be part of a community that values diversity and collaboration.
- Why this job: Make a real impact while managing iconic hotels in Edinburgh and Aberdeen.
- Qualifications: Experience in hotel management and strong leadership skills required.
The predicted salary is between 59400 - 72600 £ per year.
Marriott International is seeking an experienced, commercially astute and people-focused Multi-Property General Manager to lead a diverse portfolio of four hotels across Edinburgh and Aberdeen: Sheraton Grand Hotel & Spa, Edinburgh; Residence Inn by Marriott Edinburgh; Courtyard by Marriott Aberdeen Airport; and Residence Inn by Marriott Aberdeen.
This is a rare opportunity to lead across Marriott’s premium, select-service and extended-stay portfolio, bringing together four distinctive businesses operating within two of Scotland’s most important commercial and leisure destinations. Based primarily at the Sheraton Grand Hotel & Spa, Edinburgh, the Multi-Property General Manager will provide strategic leadership across the portfolio, working closely with the leadership team at each hotel to strengthen commercial performance, elevate the guest experience and create an engaging environment in which associates can thrive.
At the heart of the portfolio is the Sheraton Grand Hotel & Spa, Edinburgh —a landmark five-star hotel overlooking Edinburgh Castle. The successful candidate will lead a complex operation encompassing accommodation, food and beverage, meetings and events, and the hotel’s established spa and wellness offering. The portfolio also includes Residence Inn Edinburgh, an apartment-style extended-stay hotel in the city’s Quartermile district, serving both business and leisure travellers. In Aberdeen, the Multi-Property General Manager will oversee Courtyard Aberdeen Airport and Residence Inn Aberdeen —two distinct hotels serving the city’s corporate, energy, airport, leisure and extended-stay markets. Together, the four properties create a broad and rewarding leadership platform.
The role requires a General Manager who can move confidently between different brands, operating models and market dynamics while ensuring that each hotel retains its own identity and reaches its full potential.
Key Responsibilities:
- Provide strategic and operational leadership across all four hotels, with clear and differentiated priorities for each property.
- Lead the day-to-day performance and culture of the Sheraton Grand Hotel & Spa while maintaining strong oversight of the wider portfolio.
- Deliver sustainable revenue, profitability and market-share growth across both Edinburgh and Aberdeen.
- Strengthen the positioning and commercial strategy of each hotel within its respective market.
- Maintain high standards of guest experience, operational execution and brand compliance.
- Build, engage and develop high-performing leadership teams across the portfolio.
- Create a culture of accountability, collaboration and continuous improvement.
- Identify opportunities to share expertise, resources and best practice across the four properties.
- Work closely with ownership and Marriott’s regional and discipline leaders, communicating performance, opportunities and risks with clarity.
- Develop strong relationships with local businesses, tourism partners and other key stakeholders across Scotland.
- Ensure all four hotels operate responsibly, safely and in line with Marriott’s values and business expectations.
About You:
You will be an accomplished hotel leader with experience managing a complex, full-service hotel operation. Previous multi-property or cluster leadership experience would be highly advantageous, although we would also welcome applications from established General Managers ready to take on broader portfolio responsibility. You will bring:
- A strong record of delivering commercial and operational performance.
- Leadership experience within an internationally recognised premium, upper-upscale or luxury hospitality brand.
- Broad operational expertise, ideally spanning rooms, food and beverage, meetings and events, and spa or wellness.
- The ability to adapt your leadership approach across premium, select-service and extended-stay hotel models.
- Strong financial acumen and confidence in revenue strategy, forecasting and business planning.
- Experience building trusted relationships with owners and senior stakeholders.
- A visible, engaging and people-focused leadership style.
- The ability to develop strong executive teams and build effective succession pipelines.
- The capacity to balance direct leadership of a complex flagship hotel with strategic oversight of a wider portfolio.
- The flexibility to maintain a meaningful presence across both Edinburgh and Aberdeen.
Marriott International offers the scale and career opportunities of the world’s largest hotel company, together with the chance to lead a diverse portfolio of hotels across two key Scottish markets. For the right individual, this role offers genuine breadth, visibility and the opportunity to make a measurable impact across four businesses—while continuing to develop their career within Marriott’s global portfolio.
If you are a commercially driven and inspiring hotel leader who thrives on complexity, builds strong teams and understands how to unlock the potential of different hotels and brands, we would be delighted to hear from you.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton.
General Manager - Sheraton Grand Hotel & Spa, Edinburgh and Courtyard by Marriott Aberdeen Airport employer: Sheraton Hotels & Resorts
At The Sheraton Grand London Park Lane Hotel, part of Marriott International, we pride ourselves on being an exceptional employer that values your growth and well-being. With world-class training programmes, opportunities for internal promotion, and a supportive work culture, you will thrive alongside award-winning hospitality professionals in the heart of Mayfair. Enjoy fantastic benefits including discounted stays, complimentary meals, and a flexible benefits package designed to enhance your lifestyle.
Contact Details:
Sheraton Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Sheraton Grand Hotel & Spa, Edinburgh and Courtyard by Marriott Aberdeen Airport
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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✨Reach Out Directly to Sheraton Hotels & Resorts
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We think you need these skills to ace General Manager - Sheraton Grand Hotel & Spa, Edinburgh and Courtyard by Marriott Aberdeen Airport
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sheraton Hotels & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sheraton Hotels & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
