At a Glance
- Tasks: Keep our stunning hotel public areas spotless and welcoming for guests.
- Company: Join the Sheraton Grand Hotel & Spa, a top 5-star hotel in Edinburgh.
- Benefits: Enjoy competitive pay, free meals, and up to 33 days holiday!
- Other info: Great career growth opportunities and a chance to connect globally.
- Why this job: Be part of a fun team delivering world-class guest experiences every day.
- Qualifications: Experience in housekeeping and a positive, professional attitude are essential.
The predicted salary is between 18900 - 23100 £ per year.
We are currently recruiting for a Full Time Public Area Cleaner to join our Housekeeping Team for 40 hours per week at the Sheraton Grand Hotel & Spa. This role is to cover a selection of shifts starting as early as 5am and finishing as late as midnight.
Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar.
Role: Act as a liaison between Housekeeping, Guests and other departments to ensure a positive hotel experience for public areas. This position provides a visible and accessible floor presence in order to anticipate, understand and act upon Housekeeping associates’ needs. The position responds to guest requests on the floor and additionally will assist the Executive Housekeeper with day‑time operations of the housekeeping departments.
Essential Functions:
- Maintain public areas to brand standard
- Maintain an immaculate hotel environment
- Contribute to a seamless guest experience through attention to detail
- Work collaboratively with Housekeeping and other hotel teams to ensure standards are maintained throughout the day.
- Ensure cleaning equipment and supplies are organised and ready for use
- Report and follow up on maintenance or damage issues promptly
- Respond efficiently to guest requests and operational needs
- Adhere to lost property, safety and environmental procedures.
- Answering phone and dealing with all requests and general housekeeping enquiries
Requirements:
Our ideal candidate will project a pleasant and positive professional image to all contacts at all times. You will have experience within a Housekeeping department within a 5 star environment. Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge. You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards.
So why work for the world’s largest hospitality company? A competitive salary plus free meals whilst on duty. 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service. Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction. 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels! Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub. 50% off Spa Treatments and £50 gym membership within our One Spa! 24/7 and employee healthcare plan with access to Mental Healthcare first aiders. Refer a friend to work with us and receive a £500 bonus. Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities. Many more benefits however most importantly, we’ll help you grow, and develop you as an individual.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Full Time Public Area Cleaner employer: Sheraton Hotels & Resorts
At The Sheraton Grand London Park Lane Hotel, part of Marriott International, we pride ourselves on being an exceptional employer that values your growth and well-being. With world-class training programmes, opportunities for internal promotion, and a supportive work culture, you will thrive alongside award-winning hospitality professionals in the heart of Mayfair. Enjoy fantastic benefits including discounted stays, complimentary meals, and a flexible benefits package designed to enhance your lifestyle.
Contact Details:
Sheraton Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Public Area Cleaner
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sheraton Hotels & Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sheraton Hotels & Resorts
Don't be shy about reaching out to Sheraton Hotels & Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Full Time Public Area Cleaner
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sheraton Hotels & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sheraton Hotels & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
