At a Glance
- Tasks: Deliver exceptional food and beverage service during the festive season.
- Company: Join Sheraton Grand Hotel & Spa, a leader in luxury hospitality.
- Benefits: Enjoy competitive pay, discounts, and opportunities for growth.
- Other info: Gain valuable experience in a dynamic, supportive environment.
- Why this job: Be part of a passionate team creating memorable guest experiences.
- Qualifications: Previous food and beverage experience is essential; flexibility is key.
The predicted salary is between 24732 - 30228 £ per year.
- Additional Information
- Service Charge
- Job Number
- 26147487
- Job Category
- Food and Beverage & Culinary
- Location
- 1 Festival Square, Edinburgh Scotl EH3 9SR, United Kingdom VIEW ON MAP
- Schedule
- Part Time
Located Remotely?
- Position Type
- Non-Management
- Pay Range
- GBP 14.25 Hourly Salary
- Festive Food & Beverage Server (Part - Time) [Casual]
- Sheraton Grand Hotel & Spa Edinburgh
At Sheraton, we believe in the power of We.
For generations, our hotels and people have been part of communities around the world, creating places where everyone feels welcome and connected.
That same spirit shapes our culture, where collaboration matters, every contribution counts, and we succeed by supporting one another.
Whether you are welcoming a guest, supporting a colleague or helping your local community thrive, you have an important role to play.
As part of the Marriott International family, Sheraton offers more than a job.
It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Position Summary
The Festive F&B Server is responsible for delivering exceptional food and beverage service throughout the busy festive season.
This role supports departmental goals by ensuring outstanding guest satisfaction, maintaining high service standards across all Food & Beverage outlets, and contributing to a fully multi-skilled and productive team environment.
The position requires flexibility to work a variety of shifts, including breakfast, evenings, weekends, Christmas, and New Year periods.
What You'll Do
- Deliver exceptional guest service by identifying guest needs and responding promptly, effectively, and confidently.
- Work across multiple Food & Beverage outlets to ensure guest expectations are consistently exceeded.
- Support the achievement of departmental goals, particularly those relating to guest satisfaction.
- Communicate effectively with colleagues and other hotel departments to ensure seamless service delivery.
- Follow all restaurant policies, procedures, and Marriott brand standards.
- Assist with maintaining high operational standards across all service periods.
- Support the training and coaching of new associates when fully competent to do so.
- Contribute to a highly motivated team focused on hotel and departmental success.
- What You'll Bring
- Previous Food & Beverage service experience is required.
- Previous experience, preferably 2 years, in a customer-facing role within a luxury five-star environment is advantageous.
- Excellent written and spoken English skills.
- Flexible and adaptable approach to working hours, including breakfast, evening, weekend, Christmas, and New Year shifts.
- Impeccable personal presentation and professional standards.
- Strong organisational skills and IT literacy.
- Knowledge of booking systems such as Open Table.
- Proficiency in Microsoft Outlook and excellent telephone etiquette.
- Our Benefits
At Marriott, we put people first — it’s one of our distinctive core values.
- Through Explore by Marriott Bonvoy™, our associates have access to special room rates, discounts on food and beverage, experiences, and more across Marriott’s portfolio of 30+ hotel brands and 9,500+ properties worldwide.
- Associates receive paid leave to use for vacations, sick time, holidays and more.
- Through our global Take Care platform, associates have access to locally driven wellbeing activities and resources designed to meet people where they are.
- Opportunity to work within one of Scotland's leading luxury hotels.
- Join a passionate and supportive team committed to delivering world-class hospitality standards.
- Gain valuable experience within Marriott International, one of the world's leading hospitality companies.
- Exposure to a luxury hospitality environment and large-scale Food & Beverage operation.
- Development opportunities through hands-on experience and on-the-job coaching.
- Our award-winning culture
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, Diversity Inc and Great Places to Work Institute, among others.
Visit life. marriott. com to learn more about our workplace culture and career opportunities.
LEGAL DISCLAIMER
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community.
We’ve been a place to gather and connect since 1937.
At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
We invite, we welcome, and we connect guests through engaging experiences and thoughtful service.
If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton.
Join us on our mission to be ‘The World’s Gathering Place’.
In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Festive Food & Beverage Server (Part - Time) [Casual] - Sheraton Grand Hotel & Spa Edinburgh employer: Sheraton Hotels & Resorts
At Sheraton Grand Hotel & Spa, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and professionalism. Located in the heart of Edinburgh, our prestigious 5-star property provides employees with opportunities for growth and development, alongside competitive benefits and a supportive environment that fosters excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Festive Food & Beverage Server (Part - Time) [Casual] - Sheraton Grand Hotel & Spa Edinburgh
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Sheraton Hotels & Resorts and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Festive Food & Beverage Server (Part - Time) [Casual] - Sheraton Grand Hotel & Spa Edinburgh
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Sheraton Hotels & Resorts that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Sheraton Hotels & Resorts.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Sheraton Hotels & Resorts get a sense of who you are beyond your experience!
How to prepare for a job interview at Sheraton Hotels & Resorts
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Sheraton Hotels & Resorts and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
