At a Glance
- Tasks: Welcome guests and create memorable experiences at The Sheraton Grand London Park Lane.
- Company: Join Marriott International, the largest hospitality brand in the world.
- Benefits: Enjoy competitive pay, free meals, discounted stays, and flexible benefits.
- Other info: Excellent training and career growth opportunities await you.
- Why this job: Be part of a dynamic team that values your unique background and skills.
- Qualifications: No experience needed, just a passion for delivering great service.
The predicted salary is between 22000 - 26000 £ per year.
We are hiring for a Doorman based at The Sheraton Grand London Park Lane Hotel - a Grand Experience Crafted in Mayfair.
Rewards For Work – Benefits For Your Lifestyle
- Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates.
- World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent - award winning, experienced hospitality professionals.
- Discounted room nights & food and beverage - because your well-being means so much.
- Complimentary laundry, free meals on duty.
- Access to fabulous and flexible benefits to help you in and out of work.
- Eligible for Accommodation Service Charge.
Position Summary
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Doorperson employer: Sheraton Hotels & Resorts
At The Sheraton Grand London Park Lane Hotel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and fosters personal growth. As part of Marriott International, our associates benefit from world-class training, flexible benefits, and opportunities for advancement within the largest hospitality brand globally. Join us in creating memorable experiences for our guests while enjoying perks like discounted stays and complimentary meals, all in the heart of Mayfair, London.
Contact Details:
Sheraton Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Doorperson
✨Tip Number 1
Get to know the hotel and its surroundings! Familiarise yourself with the local area, popular attractions, and the hotel's services. This way, when you meet guests, you can provide them with insider tips and make their stay even more memorable.
✨Tip Number 2
Practice your communication skills! As a Doorperson, you'll be the first point of contact for guests. Work on being friendly, approachable, and professional in your interactions. A warm smile and a welcoming attitude can set the tone for an amazing guest experience.
✨Tip Number 3
Show off your teamwork skills! Collaborate with other staff members to ensure smooth operations. Whether it's coordinating with the front desk or helping out in the restaurant, being a team player will not only help you shine but also enhance the overall guest experience.
✨Tip Number 4
Apply through our website! We want to see your enthusiasm and passion for hospitality. By applying directly, you’ll have a better chance of standing out and landing that dream job at Sheraton. Don’t miss out on this opportunity!
We think you need these skills to ace Doorperson
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Doorperson role at The Sheraton Grand London Park Lane. Highlight any relevant experiences or skills that align with the job description, especially those related to guest services and creating memorable experiences.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role without rambling on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Sheraton. We can’t wait to hear from you!
How to prepare for a job interview at Sheraton Hotels & Resorts
✨Know the Hotel Inside Out
Before your interview, take some time to research The Sheraton Grand London Park Lane. Familiarise yourself with its history, services, and unique features. This will not only impress your interviewers but also show that you're genuinely interested in being part of their team.
✨Dress to Impress
As a Doorperson, your appearance is crucial. Make sure you dress smartly and professionally for the interview. A polished look reflects your understanding of the hospitality industry and the importance of first impressions.
✨Practice Your Guest Interaction Skills
Think about how you would greet guests and handle various situations. Role-play common scenarios, like welcoming a guest or assisting with luggage. This will help you demonstrate your communication skills and ability to create a memorable experience during the interview.
✨Show Enthusiasm for Teamwork
The role requires collaboration with other staff members. Be prepared to discuss examples of how you've worked well in a team before. Highlight your willingness to support colleagues and contribute to a positive work environment, as this aligns with the hotel's values.
