At a Glance
- Tasks: Supervise the Food & Beverage team and ensure exceptional guest experiences.
- Company: Join the iconic Sheraton Grand London Park Lane, part of Marriott International.
- Benefits: Enjoy competitive pay, free meals, discounted stays, and world-class training.
- Other info: Opportunities for growth and exposure to various service styles within a prestigious environment.
- Why this job: Be part of a vibrant team in one of London's most celebrated dining destinations.
- Qualifications: Prior experience in hospitality and a passion for delivering great service.
The predicted salary is between 30000 - 36000 £ per year.
We are hiring for an Assistant Lounge Manager in Palm Court based at The Sheraton Grand London Park Lane Hotel - a Grand Experience Crafted in Mayfair.
Rewards For Work…. Benefits For Your Lifestyle
- Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates.
- World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent - award winning, experienced hospitality professionals.
- Discounted room nights & food and beverage - because your well-being means so much.
- Complimentary laundry, free meals on duty.
- Access to fabulous and flexible benefits to help you in and out of work.
- Eligible for Service Charge.
Your Place Of Work, What To Expect
Located within the iconic Sheraton Grand London Park Lane, The Palm Court is one of Mayfair's most celebrated dining destinations, renowned for its award‑winning Afternoon Tea, elegant Art Deco surroundings and exceptional hospitality. Combining timeless British tradition with contemporary creativity, The Palm Court offers guests a truly memorable experience in one of London's most iconic and historic settings. From beautifully crafted pastries and signature Afternoon Tea experiences to all‑day dining and cocktails, our team is dedicated to delivering impeccable service with warmth, attention to detail and genuine care. With live piano performances, a vibrant atmosphere and a reputation for excellence, The Palm Court is the perfect place for passionate hospitality professionals who take pride in creating unforgettable guest experiences. Recognised for its commitment to excellence, The Palm Court was honoured with the Award of Excellence at the Afternoon Tea Awards 2026, celebrating the team's dedication to craftsmanship, creativity and delivering one of London's most distinguished Afternoon Tea experiences.
Your day to day
You will supervise and support the Food & Beverage team, ensuring the smooth day‑to‑day operation of the outlet. You will coach, train and motivate associates, helping to create a positive, high‑performing team culture. You will lead by example in delivering exceptional guest experiences and ensuring brand standards are consistently met. You will maintain compliance with company policies, health & safety requirements and operational procedures, while supporting the wider Food & Beverage team as required.
Supporting all F&B outlets
As part of our wider Food & Beverage team, colleagues may also have the opportunity to support other outlets and events across the Sheraton Grand London Park Lane. This allows team members to broaden their experience, develop new skills and gain exposure to a variety of service styles within one of London's most prestigious hospitality environments. Prior experience in a similar environment is a must. Only candidates with valid right to work in the UK will be considered for this role.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assistant Lounge Manager (Palm Court) - Sheraton Grand Park Lane employer: Sheraton Hotels & Resorts
At The Sheraton Grand London Park Lane Hotel, part of Marriott International, we pride ourselves on being an exceptional employer that values your growth and well-being. With world-class training programmes, opportunities for internal promotion, and a supportive work culture, you will thrive alongside award-winning hospitality professionals in the heart of Mayfair. Enjoy fantastic benefits including discounted stays, complimentary meals, and a flexible benefits package designed to enhance your lifestyle.
Contact Details:
Sheraton Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Lounge Manager (Palm Court) - Sheraton Grand Park Lane
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sheraton Hotels & Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sheraton Hotels & Resorts
Don't be shy about reaching out to Sheraton Hotels & Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Lounge Manager (Palm Court) - Sheraton Grand Park Lane
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sheraton Hotels & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sheraton Hotels & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
