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- Tasks: Lead a dynamic team to create unforgettable banquet experiences for guests.
- Company: Join the Sheraton Grand London Park Lane, part of Marriott International.
- Benefits: Enjoy discounted stays, free meals, and world-class training opportunities.
- Other info: Diverse workplace celebrating unique backgrounds and experiences.
- Why this job: Be part of a vibrant hospitality team and grow your career in a global brand.
- Qualifications: 1 year of supervisory experience and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set‑ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand‑eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
Preferred Qualifications
- High school diploma or G.E.D. equivalent.
- At least 1 year of related work experience.
- At least 1 year of supervisory experience.
- License or Certification: None
Benefits
- Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates.
- World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent - award winning, experienced hospitality professionals.
- Discounted room nights & food and beverage - because your well‑being means so much.
- Complimentary laundry, free meals on duty.
- Access to fabulous and flexible benefits to help you in and out of work.
- Eligible for Food and Beverage Service Charge.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Assistant Banqueting Manager employer: Sheraton Hotels & Resorts
Contact Detail:
Sheraton Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Banqueting Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Marriott or similar venues. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your passion for hospitality shine through. Share stories that highlight your teamwork and problem-solving skills.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! In the hospitality world, things can change quickly. Be ready to discuss how you’d handle various scenarios, from guest complaints to last-minute event changes, during interviews.
We think you need these skills to ace Assistant Banqueting Manager
Some tips for your application 🫡
Show Your Team Spirit: In your application, let us know how you work well with others. Highlight any experiences where you've collaborated with a team to achieve a common goal, especially in a hospitality setting.
Attention to Detail is Key: Make sure to mention your knack for keeping things tidy and organised. We love candidates who can demonstrate their ability to maintain high standards of cleanliness and presentation, just like we do at the Sheraton Grand.
Communicate Clearly: Since communication is crucial in our line of work, use clear and professional language in your application. Show us that you can articulate your thoughts well, as this will be vital when interacting with guests and team members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sheraton Hotels & Resorts
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Banqueting Manager. Familiarise yourself with the key tasks like team coordination, guest communication, and event setup. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Team Spirit
Since teamwork is crucial for this role, be prepared to share examples of how you've successfully worked with others in previous jobs. Highlight any experiences where you motivated a team or resolved conflicts, as this will illustrate your ability to foster positive working relationships.
✨Dress to Impress
First impressions matter! Make sure you arrive in professional attire that reflects the standards of the hospitality industry. A clean and polished appearance not only shows respect for the interviewers but also aligns with the grooming expectations of the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in high-pressure situations. Think of specific scenarios from your past experience where you had to address guest needs or manage staff issues. Practising these responses will help you feel more confident during the interview.