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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences in a vibrant bar setting.
- Company: Join Sheraton, part of Marriott International, a global leader in hospitality since 1937.
- Benefits: Enjoy flexible benefits, discounted stays, free meals, and world-class training opportunities.
- Why this job: Be part of a diverse team in a historic Mayfair location, enhancing your career in hospitality.
- Qualifications: High school diploma and 2 years of related experience, with at least 1 year in a supervisory role.
- Other info: Embrace a culture of belonging and growth within the world's largest hospitality brand.
The predicted salary is between 24000 - 36000 £ per year.
When you join the Sheraton family, you become a member of its global community. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you are a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton.
Your new career at Sheraton Grand London Park Lane is located in the heart of Mayfair, offering a prime destination in Central London. Our celebrated art deco address boasts views of Green Park with connections to London historic landmarks. Join our amazing and diverse team and grow your management career with Marriott International, the world's largest and most celebrated hospitality brand.
Rewards for work:
- Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates.
- World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent - award winning, experienced hospitality professionals.
- Discounted room nights & food and beverage.
- Complimentary laundry, free meals on duty.
- Access to fabulous and flexible benefits to help you in and out of work.
- Life Insurance.
- Birthday/Anniversary Recognition.
- Dental Care.
- Eye Care.
POSITION SUMMARY:
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
- Inspect grooming and attire of staff, and rectify any deficiencies.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock and requisition necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Complete work orders for maintenance repairs.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
PREFERRED QUALIFICATIONS:
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Smith & Whistle - Bar Supervisor employer: Sheraton Grand London Park Lane
Contact Detail:
Sheraton Grand London Park Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smith & Whistle - Bar Supervisor
✨Tip Number 1
Familiarise yourself with Sheraton's values and mission. Understanding their commitment to creating a sense of belonging and delivering meaningful guest experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Sheraton. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Bar Supervisor role.
✨Tip Number 3
Prepare to showcase your leadership skills. As a Bar Supervisor, you'll need to demonstrate your ability to manage a team effectively, so think of examples from your past experience where you've successfully led a team or improved service quality.
✨Tip Number 4
Research the local area and the Sheraton Grand London Park Lane specifically. Being knowledgeable about the hotel's history, its location, and its offerings will show your genuine interest in the position and help you stand out as a candidate.
We think you need these skills to ace Smith & Whistle - Bar Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Bar Supervisor at Sheraton. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant work experience, particularly in hospitality and supervisory roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team and enhance guest experiences.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the Sheraton brand. Mention specific experiences that showcase your teamwork, leadership, and commitment to guest service. Make it personal and engaging to stand out from other applicants.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Sheraton Grand London Park Lane
✨Show Your Team Spirit
As a Bar Supervisor, teamwork is crucial. Be prepared to discuss your experiences working in teams and how you’ve contributed to creating a positive atmosphere. Highlight any specific instances where you helped resolve conflicts or motivated your colleagues.
✨Demonstrate Guest-Centric Attitude
Sheraton values meaningful guest experiences. Share examples of how you've gone above and beyond to meet guest needs in previous roles. This could include handling difficult situations or receiving positive feedback from guests.
✨Know the Brand
Familiarise yourself with Sheraton's history and values. Understanding their mission to be 'The World’s Gathering Place' will help you align your answers with their goals. Mention specific aspects of the brand that resonate with you during the interview.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you had to manage staff, ensure service quality, or deal with unexpected challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
