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- Tasks: Lead a dynamic team to deliver exceptional guest experiences in a vibrant bar setting.
- Company: Join Sheraton, part of Marriott International, a global leader in hospitality since 1937.
- Benefits: Enjoy flexible benefits, discounted stays, free meals, and world-class training opportunities.
- Why this job: Be part of a diverse team in a historic location, enhancing your career in hospitality.
- Qualifications: High school diploma and 2 years of related experience, with at least 1 year in a supervisory role.
- Other info: Embrace a culture that values diversity and fosters personal growth.
The predicted salary is between 24000 - 36000 £ per year.
When you join the Sheraton family, you become a member of its global community. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton.
Your new career at Sheraton Grand London Park Lane is located in the heart of Mayfair, offering a prime destination in Central London. Our celebrated art deco address boasts views of Green Park with connections to London historic landmarks. Join our amazing and diverse team and grow your management career with Marriott International, the world’s largest and most celebrated hospitality brand.
Rewards for work. Benefits for your lifestyle:
- Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates.
- World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent - award winning, experienced hospitality professionals.
- Discounted room nights & food and beverage.
- Complimentary laundry, free meals on duty.
- Access to fabulous and flexible benefits to help you in and out of work.
- Life Insurance.
- Birthday/Anniversary Recognition.
- Dental Care.
- Eye Care.
POSITION SUMMARY:
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
- Inspect grooming and attire of staff, and rectify any deficiencies.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock and requisition necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Complete work orders for maintenance repairs.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
PREFERRED QUALIFICATIONS:
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Contact Detail:
Sheraton Grand London Park Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smith & Whistle - Bar Supervisor
✨Tip Number 1
Familiarise yourself with the Sheraton brand and its values. Understanding their commitment to guest experience and community will help you align your answers during interviews and show that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of Sheraton. They can provide valuable insights into the company culture and what it takes to succeed as a Bar Supervisor, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your supervisory experience in detail. Be ready to share specific examples of how you've led a team, handled challenges, and ensured excellent service, as these are key aspects of the role.
✨Tip Number 4
Showcase your passion for hospitality during any interactions with the hiring team. Whether it's through your enthusiasm in conversations or your knowledge of the industry, demonstrating your dedication can set you apart from other candidates.
We think you need these skills to ace Smith & Whistle - Bar Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Bar Supervisor at Sheraton. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant work experience, particularly in hospitality and supervisory roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team and enhance guest experiences.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the Sheraton brand. Share specific examples of how you've successfully managed teams or improved service quality in previous positions, and explain why you want to be part of the Sheraton family.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Sheraton Grand London Park Lane
✨Show Your Team Spirit
As a Bar Supervisor, teamwork is crucial. Be prepared to discuss your experiences working in teams and how you’ve contributed to creating a positive atmosphere. Highlight any specific examples where you helped resolve conflicts or motivated your team.
✨Demonstrate Guest-Centric Attitude
Sheraton values meaningful guest experiences. Share stories that showcase your ability to anticipate guest needs and provide exceptional service. Think of times when you went above and beyond to ensure a guest's satisfaction.
✨Know the Company Culture
Familiarise yourself with Sheraton’s mission and values. During the interview, reference how your personal values align with theirs, especially regarding community and connection. This shows you’re not just looking for a job, but a place where you can belong.
✨Prepare for Situational Questions
Expect questions about how you would handle specific scenarios, such as managing staff during busy periods or dealing with difficult guests. Practice your responses to demonstrate your problem-solving skills and ability to maintain high standards under pressure.
