At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for guests.
- Company: Join the Sheraton family, part of Marriott International, a global hospitality leader.
- Benefits: Enjoy competitive pay, free meals, discounts, and world-class training opportunities.
- Other info: Flexible benefits and career growth in a dynamic, supportive environment.
- Why this job: Be part of a vibrant team and make a real impact on guest experiences.
- Qualifications: A passion for hospitality and a friendly, team-oriented attitude.
The predicted salary is between 22000 - 26000 € per year.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton.
We are hiring for a Full Time Food and Beverage Waitperson - Mercante based at The Sheraton Grand London Park Lane Hotel - a Grand Experience Crafted in Mayfair.
Rewards for work. Benefits for your lifestyle:
- Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates.
- World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent - award winning, experienced hospitality professionals.
- Discounted room nights & food and beverage - because your well-being means so much.
- Complimentary laundry, free meals on duty.
- Access to fabulous and flexible benefits to help you in and out of work.
- Eligible for Service Charge.
Key Responsibilities:
- Serve food courses and alcoholic beverages to guests.
- Set tables according to type of event and service standards.
- Answer questions on menu selections.
- Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Record transaction in MICROS system at time of order.
- Check in with guests to ensure satisfaction with each food course and/or beverages.
- Maintain cleanliness of work areas, china, glass, etc., throughout the day.
- Complete closing duties, including restocking items, turning off lights, etc.
- Present physical and accurate check to guest and process payment.
- Perform other related tasks as assigned by management.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Food and Beverage Waitperson - Mercante employer: Sheraton Grand London Park Lane
Joining the Sheraton Grand London Park Lane Hotel means becoming part of a prestigious global community where your contributions are valued and celebrated. With exceptional training programmes, opportunities for career advancement within Marriott International, and a supportive work culture that prioritises well-being, you will thrive in an environment that encourages personal and professional growth. Enjoy unique benefits such as discounted stays, complimentary meals, and a chance to work alongside award-winning hospitality professionals in the heart of Mayfair.
Contact Detail:
Sheraton Grand London Park Lane Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Waitperson - Mercante
✨Tip Number 1
Get to know the Sheraton vibe! Before your interview, check out their website and social media. Understanding their culture and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Food and Beverage Waitperson, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Dress to impress! Make sure you look sharp for your interview. A professional appearance shows that you respect the role and are ready to represent the Sheraton brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital age of hospitality.
We think you need these skills to ace Food and Beverage Waitperson - Mercante
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Food and Beverage Waitperson. Make sure you understand the role and how your skills fit in!
Show Off Your Personality:When writing your application, let your personality shine through! We love team players who are excited about delivering great guest experiences. Share a bit about yourself and why you want to join our Sheraton family.
Tailor Your Application:Don’t just send a generic application! Tailor it to highlight your relevant experience and skills that match the job. Mention any previous roles in hospitality or customer service that showcase your ability to connect with guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at Sheraton Grand London Park Lane
✨Know the Sheraton Vibe
Before your interview, get familiar with Sheraton's values and mission. They focus on creating a sense of belonging and delivering meaningful guest experiences. Show that you understand this ethos and are excited to contribute to it.
✨Brush Up on Your Menu Knowledge
Since you'll be serving food and beverages, it's crucial to know the menu inside out. Familiarise yourself with the types of dishes and drinks offered at Mercante. This will help you answer questions confidently and demonstrate your commitment to providing excellent service.
✨Practice Your Communication Skills
Effective communication is key in hospitality. During the interview, practice speaking clearly and professionally. You might even role-play common scenarios, like taking orders or addressing guest concerns, to showcase your ability to connect with guests and team members.
✨Show Your Team Spirit
Sheraton values teamwork, so be ready to discuss your experiences working in a team environment. Share examples of how you've supported colleagues and contributed to a positive atmosphere. This will highlight your fit within their collaborative culture.
