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For Companies At a Glance
- Tasks: Assist guests with requests and ensure their stay is memorable and enjoyable.
- Company: Join the Autograph Collection, part of Marriott International, known for unique hotel experiences.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and a supportive team culture.
- Why this job: Be part of a global team that values individuality and offers a chance to make a difference.
- Qualifications: A UK driving license is essential; customer service experience is a plus.
- Other info: Embrace a diverse workplace where your unique background is celebrated.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Indi…
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Contact Detail:
Sheraton Grand London Park Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge - The Lucan Autograph Collection Residences
✨Tip Number 1
Familiarise yourself with the Autograph Collection brand and its unique offerings. Understanding what makes each hotel special will help you engage with guests more effectively and demonstrate your passion for the role.
✨Tip Number 2
Develop your local knowledge about the area surrounding The Lucan Autograph Collection Residences. Being able to recommend local attractions, restaurants, and events will impress both guests and your potential employers.
✨Tip Number 3
Practice your communication skills, especially in a hospitality context. Being able to speak clearly and professionally is crucial, as you'll be interacting with guests from diverse backgrounds and needs.
✨Tip Number 4
Showcase your problem-solving abilities during the interview process. Think of examples where you've successfully handled guest requests or resolved issues, as this will highlight your suitability for the concierge role.
We think you need these skills to ace Concierge - The Lucan Autograph Collection Residences
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Concierge position. Tailor your application to highlight relevant experiences that align with the expectations outlined.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to meet guest needs and provide exceptional service, as this is crucial for the Autograph Collection.
Highlight Relevant Skills: In your CV, emphasise skills that are particularly relevant to the role, such as communication, problem-solving, and customer service. Include examples of how you've successfully handled guest requests or resolved issues in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a hospitality role.
How to prepare for a job interview at Sheraton Grand London Park Lane
✨Know the Brand
Familiarise yourself with the Autograph Collection and its unique offerings. Understand what makes each hotel special and how they cater to 'The Individualist'. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a guest or customer. Highlight your ability to anticipate needs and resolve issues, as this is crucial for a concierge role.
✨Demonstrate Communication Skills
Practice clear and professional communication. You may be asked to role-play scenarios during the interview, so be ready to showcase your ability to handle guest inquiries and requests effectively.
✨Highlight Teamwork and Adaptability
Discuss your experience working in teams and how you adapt to different situations. The role requires collaboration with various departments, so showing that you can work well with others is key.
