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- Tasks: Be the welcoming face of our hotel, ensuring guests feel at home from arrival to departure.
- Company: Join Sheraton, a global community dedicated to creating connections since 1937.
- Benefits: Enjoy competitive pay, free meals, and discounts on hotel stays and spa treatments.
- Why this job: Work in a vibrant team, delivering world-class service in a top-rated 5-star hotel.
- Qualifications: Confident, outgoing individuals with F&B experience and a passion for guest satisfaction are preferred.
- Other info: Flexible hours and opportunities for career growth await you in this dynamic environment.
The predicted salary is between 20000 - 30000 £ per year.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
We are currently recruiting for a 40 Hour Welcome Host to join our One Square, Food & Beverage Team at the Sheraton Grand Hotel & Spa
The Sheraton Grand Hotel & Spa is ideally located in the heart of Edinburgh's financial and tourist area and is one of Scotland's leading 5 star hotels. As the largest 5 star hotel in the city with 269 bedrooms, we also have the biggest banqueting and meeting facilities with a capacity of up to 500 and the award winning One Square Restaurant. Additionally, the hotel operates the award winning One Spa, one of Europe's premier advanced city spas.
The Role:
As an ambassador of our brand and our venue you will provide an upbeat and welcoming arrival and departure experience to the Hotel & Restaurant/Bar. You understand that creating a positive first and last impression to all guests is essential.
You will ensure that all guests receive a warm welcome and assist in providing a seamless service by effectively managing the seating plan and Restaurant diary. You will be expected to work a combination of early and late shifts. The role will also involve the service of F&B to guests who chose to relax in our lounge area.
Requirements :
If you are the right candidate, you will be naturally confident, outgoing and extrovert. Not to mention passionate about ensuring people have an enjoyable time. You will have a “can do” attitude and be someone who enjoys a challenge. You are keen to do whatever it takes to ensure guests leave happy and come back again and again. You thrive from working in a high pressure and high volume environment and can think and act on your feet.
Fluent spoken and written English is required along with good phone manner.
Computer skills and sound knowledge of Opentable & Outlook are required
Previous F&B serving & Barista skills are preferred.
Flexible approach towards hours
You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards.
So why work for the world's largest hospitality company?
* A competitive salary plus free meals whilst on duty.
* 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
* Worldwide employee and friends & family hotel room rates
* 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
* Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
* 50% off Spa Treatments and £50 gym membership within our One Spa!
* 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
* Refer a friend to work with us and receive a £500 bonus
* Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
* Many more benefits however most importantly, we'll help you grow, and develop you as an individual
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
AMRT1_UKCT
Welcome Host - One Square Brasserie employer: Sheraton Grand Hotel & Spa, Edinburgh
Contact Detail:
Sheraton Grand Hotel & Spa, Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Host - One Square Brasserie
✨Tip Number 1
Familiarize yourself with the Sheraton brand and its values. Understanding what makes Sheraton unique will help you connect with the team and demonstrate your enthusiasm for being part of their community.
✨Tip Number 2
Practice your communication skills, especially in English. Since fluency is required, being able to engage confidently with guests will set you apart during the interview process.
✨Tip Number 3
Showcase your ability to thrive in high-pressure environments. Share specific examples from past experiences where you successfully managed busy situations while maintaining excellent service.
✨Tip Number 4
Highlight any previous experience in food and beverage service or as a barista. If you have knowledge of Opentable and Outlook, make sure to mention it, as these skills are preferred for the role.
We think you need these skills to ace Welcome Host - One Square Brasserie
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Welcome Host position. Tailor your application to highlight how your skills and experiences align with what Sheraton is looking for.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to create a welcoming environment and provide excellent service.
Highlight Relevant Experience: In your CV, emphasize any previous experience in food and beverage service or hospitality. Include details about your customer service skills, ability to work under pressure, and any relevant computer skills like Opentable and Outlook.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Sheraton Grand Hotel & Spa, Edinburgh
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for creating memorable guest experiences. Share specific examples from your past roles where you went above and beyond to ensure guests had a great time.
✨Demonstrate Your Team Spirit
Since this role emphasizes teamwork, be prepared to discuss how you collaborate with others. Highlight any experiences where you successfully worked as part of a team to achieve a common goal.
✨Prepare for High-Pressure Scenarios
Given the fast-paced environment, think of situations where you thrived under pressure. Be ready to share how you managed stress and maintained excellent service during busy times.
✨Familiarize Yourself with Opentable & Outlook
Since knowledge of these tools is required, take some time to learn about their functionalities. Being able to discuss your experience or familiarity with these systems will show your readiness for the role.
