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- Tasks: Supervise the reception team and ensure exceptional guest experiences at One Spa.
- Company: Join Sheraton, a global community focused on connection and belonging since 1937.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of an award-winning spa and contribute to creating memorable guest experiences.
- Qualifications: Previous experience in hospitality or customer service is preferred.
- Other info: This role offers a chance to work in Europe's most advanced city spa.
The predicted salary is between 28800 - 43200 £ per year.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. The award winning One Spa has an exciting opportunity for a Reception Supervisor! Regarded as Europe’s most advanced city spa One Spa, at the Sheraton Grand Hotel & Spa, Edinburgh, is a natural balance of energy, water and heat in a beautiful, light-filled space. The philosophy at One Spa is all-encompassing; down to the smallest details the Spa is designed to comfort, pamper and relax. This exciting role will see you assist management in driving the profitability and success of our award winning urban Spa. You will help to supervise the team to deliver outstanding service levels in treatment, retail and membership sales. W…
Spa Reception Supervisor - One Spa employer: Sheraton Grand Hotel & Spa, Edinburgh
Contact Detail:
Sheraton Grand Hotel & Spa, Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Reception Supervisor - One Spa
✨Tip Number 1
Familiarize yourself with the Sheraton brand and its values. Understanding their commitment to creating a sense of belonging and delivering meaningful guest experiences will help you align your approach during the interview.
✨Tip Number 2
Highlight your experience in the hospitality industry, especially in spa or wellness environments. Be ready to discuss specific examples of how you've contributed to team success and enhanced guest satisfaction.
✨Tip Number 3
Showcase your leadership skills by preparing to discuss how you've successfully supervised teams in the past. Share instances where you motivated your team to achieve high service standards and profitability.
✨Tip Number 4
Research the One Spa's unique offerings and philosophy. Being knowledgeable about their services and what sets them apart will demonstrate your genuine interest in the role and the spa's mission.
We think you need these skills to ace Spa Reception Supervisor - One Spa
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Sheraton's values and mission. Highlight your alignment with their commitment to creating a sense of belonging and delivering meaningful guest experiences in your application.
Tailor Your CV: Customize your CV to emphasize relevant experience in hospitality, team supervision, and customer service. Include specific examples of how you've contributed to a positive guest experience in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the spa industry and your leadership skills. Mention your ability to drive profitability and success, and how you can contribute to the One Spa team.
Highlight Relevant Skills: In your application, make sure to highlight skills such as team management, sales experience, and customer service excellence. Use keywords from the job description to demonstrate your fit for the role.
How to prepare for a job interview at Sheraton Grand Hotel & Spa, Edinburgh
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for creating meaningful guest experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Leadership Skills
As a Reception Supervisor, you'll be leading a team. Highlight your leadership experience and how you've successfully motivated and guided others in previous positions.
✨Familiarize Yourself with Spa Services
Research the services offered at One Spa and be prepared to discuss them during the interview. Showing knowledge about their offerings will demonstrate your genuine interest in the role.
✨Emphasize Your Sales Acumen
Since the role involves driving profitability through retail and membership sales, be ready to talk about your sales experience. Share strategies you've used to increase sales and how you can apply them at One Spa.
