At a Glance
- Tasks: Deliver exceptional guest experiences and manage front desk operations.
- Company: Four Points Flex by Sheraton, a vibrant lifestyle hotel in Dundee.
- Benefits: Real Living Wage, bonuses, discounts, and comprehensive wellbeing support.
- Other info: Diverse backgrounds welcome; apply even if you don't meet every requirement.
- Why this job: Join a friendly team and kickstart your hospitality career in a dynamic environment.
- Qualifications: Enthusiasm for hospitality and a willingness to learn.
The predicted salary is between 12 - 12 £ per hour.
Four Points Flex by Sheraton offer warm hospitality and great value in the heart of vibrant cities and are looking for the right person to join our team in Dundee. At Four Points Flex by Sheraton Dundee our mission is to create stylish, distinctive lifestyle hotels in emerging central locations, offering great value and friendly hospitality. All of our hotels are in the heart of the action, easily accessible by mainline rail stations and local transport. The city’s attractions are right on our doorstep, which makes us the perfect stay for a concert, conference or cultural event. With well-appointed rooms, we’re the perfect choice for both business and leisure stays.
We recognise that it is our team members’ thoughtfulness, genuine hospitality and heartfelt personalised service which is behind the success and reputation of our business and as such our teams are always our number one focus. We are delighted that we are an accredited Living Wage Employer! This means that every member of our team earns a real Living Wage, which is a rate of pay that is based on the actual cost of living. We join over 9000 organisations voluntarily choose to pay the real Living Wage because we believe that a hard day’s work deserves a fair day’s pay.
As our next Reception Team Member:
- You will demonstrate a commitment to delivering exceptional experiences throughout the guest journey.
- You will provide excellent guest service throughout the hotel and to efficiently process administration of the front desk tasks, being the first point of contact for arrivals, departures and guest interaction.
- You will handle all guest requests and enquiries promptly, efficiently and in accordance with the hotel’s policies.
We are looking for individuals with a genuine interest in pursuing a career in hospitality to join our growing business and to contribute to and share our success.
Why work for us as a Reception Team Member?
We want to ensure that all our team members are engaged, motivated, and most importantly, happy. We proudly place our team members’ wellbeing and career development at the heart of our business. To further support this we have put together a great range of benefits that our team members can enjoy both at and outside of work. These include:
- Bonus incentives
- You will have access to our outstanding Learning & Development Programme that includes a great online programme as well as in person Development Wellbeing programme, which supports financial, physical and mental wellbeing
- You will enjoy discounted rates for yourself, friends & family at our hotels
- You can access our Employee Assistance Programme whenever you need
- If you like freebies and discounts, we’ve got you covered with free membership to Perkbox
- Enhanced sick pay
- Milestone rewards to celebrate work anniversaries - including additional holiday and bonuses
- Access to our Online Community where we celebrate each other’s success and keep all our team members well informed
- Referral bonus of £100 when you bring your friend into the team
- Cycle to work scheme
- Life Assurance
- Salary Sacrifice Scheme
- One night stay for all new team members
- And many more…
We are keen to hear from people from all backgrounds and experiences, so even if you aren’t sure that you tick every single box, please do apply. If you are enthusiastic, friendly and eager to learn and have a genuine interest in pursuing a career in hospitality, please send us your CV – we want to hear from you!
Please note only candidates that live in the UK and who legally have the right to work in the UK should apply.
Reception Team Member in Dundee employer: Sheraton Dundee
At Four Points Flex by Sheraton Dundee, we pride ourselves on fostering a supportive and engaging work environment where our team members are at the heart of everything we do. As an accredited Living Wage Employer, we offer competitive pay alongside a comprehensive benefits package that includes career development opportunities, wellbeing programmes, and generous discounts for you and your loved ones. Join us in a vibrant city location where your contributions to exceptional guest experiences will be recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in Dundee
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sheraton Dundee. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sheraton Dundee
Don't be shy about reaching out to Sheraton Dundee directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Team Member in Dundee
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sheraton Dundee and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sheraton Dundee
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
