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- Tasks: Lead reception teams and ensure top-notch customer service in a veterinary practice.
- Company: A caring veterinary practice with a focus on teamwork and excellence.
- Benefits: Competitive salary of £32,000 per annum and opportunities for career growth.
- Why this job: Make a difference in pet care while leading a passionate team.
- Qualifications: Strong team management experience and essential GCSEs required.
- Other info: Applications close on 27 February 2026; join us in making a positive impact!
The predicted salary is between 28800 - 38400 £ per year.
A veterinary practice is seeking an experienced Head Receptionist to lead their reception teams across Bridgend and branches. The role involves managing team performance, ensuring high customer service standards, and overseeing branch operations.
Applicants must have a strong background in team management, with essential GCSEs and desirable A Levels or NVQ Level.
This position offers a salary of £32,000 per annum, with applications closing on 27 February 2026.
Veterinary Front Desk Lead & Team Manager employer: Shepherds The Vets
Contact Detail:
Shepherds The Vets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Front Desk Lead & Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for team management roles and practice your responses. We want you to showcase your leadership skills and customer service experience, so be ready to share specific examples from your past.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable when you walk into that interview – it sets the tone for how you'll lead your team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Veterinary Front Desk Lead & Team Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in team management and customer service. We want to see how you've led teams and improved service standards in your past roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. It shows us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Shepherds The Vets
✨Know Your Stuff
Make sure you brush up on your knowledge of veterinary practices and customer service standards. Familiarise yourself with common challenges faced at the front desk and think about how you would handle them.
✨Showcase Your Leadership Skills
As a potential team manager, be ready to discuss your previous experiences in leading teams. Prepare examples that highlight your ability to motivate staff, manage performance, and resolve conflicts effectively.
✨Customer Service is Key
Demonstrate your commitment to high customer service standards. Think of specific instances where you went above and beyond for a customer, and be prepared to share these stories during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the practice's operations and team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
