At a Glance
- Tasks: Provide top-notch service to members through calls and emails.
- Company: Shepherds Friendly, a supportive and member-focused organisation.
- Benefits: Salary of £25,500, flexible hours, and well-being services.
- Other info: 12-month fixed term contract with opportunities for development.
- Why this job: Join a team that values member satisfaction and your personal growth.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 25500 - 25500 £ per year.
Shepherds Friendly, located in Cheadle, is hiring a Member Services Representative for a 12-month fixed term contract. You will provide excellent service via calls and emails, ensuring member satisfaction while meeting key performance indicators.
The ideal candidate has experience in customer service, excellent communication skills, and a passion for helping others.
Benefits include a salary of £25,500, flexible working hours, and various well-being services.
Member Services Specialist – 12-Month FTC | Flexible Hours in Cheadle employer: Shepherds Friendly
Shepherds Friendly is an exceptional employer that prioritises employee well-being and work-life balance, offering flexible hours to accommodate personal commitments. With a strong focus on professional development and a supportive work culture, employees are encouraged to grow their skills while contributing to member satisfaction in a collaborative environment. Located in Cheadle, the company provides a competitive salary and a range of well-being services, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Member Services Specialist – 12-Month FTC | Flexible Hours in Cheadle
✨Tip Number 1
Make sure to research Shepherds Friendly and understand their values. When you know what they stand for, you can tailor your conversations to show how you align with their mission. This will help you stand out during interviews!
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of interaction via calls and emails, we recommend doing mock interviews or role-playing scenarios with friends. This will boost your confidence and help you articulate your passion for customer service.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insights about the company culture and the role. They might even give you tips that could help you ace the interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in member services, so don’t hesitate to showcase your enthusiasm!
We think you need these skills to ace Member Services Specialist – 12-Month FTC | Flexible Hours in Cheadle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and communication skills. We want to see how you can bring your unique flair to the Member Services Specialist role!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share your passion for helping others and why you’re excited about joining Shepherds Friendly. Let us know what makes you the perfect fit!
Showcase Relevant Experience:When filling out your application, don’t forget to mention any specific achievements or experiences that relate to meeting key performance indicators. We love seeing how you’ve made a difference in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Shepherds Friendly
✨Know Your Stuff
Before the interview, make sure you understand what Shepherds Friendly is all about. Familiarise yourself with their services and values. This will help you demonstrate your genuine interest in the role and show that you're ready to provide excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think of specific situations where you resolved issues or went above and beyond for a customer. This will highlight your ability to meet key performance indicators and ensure member satisfaction.
✨Practice Your Communication
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with answering questions on the spot.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the company culture. This shows that you’re engaged and genuinely interested in how you can contribute to the team at Shepherds Friendly.
