Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a dynamic team to deliver top-notch customer service and maximize sales opportunities.
- Company: Work with a market leader in non-mechanical construction products, known for its supportive culture.
- Benefits: Enjoy a competitive salary, private health care, great holidays, and exciting social events.
- Why this job: Perfect for driven individuals seeking career growth in a fast-paced, rewarding environment.
- Qualifications: Strong customer service skills and a full driving license are essential; no construction experience needed.
- Other info: This is a permanent, full-time office role with comprehensive training provided.
The predicted salary is between 24000 - 28000 £ per year.
Sales & Customer Service Executive Bedford – Car Driver * Salary £24-28k DOE * Private Health Care * Career progression and management development opportunities * Good holidays and Christmas Shutdown * Social Staff Events ABOUT YOU… This position is an office-based position, within a busy but relaxed atmosphere. We seek applicants who are well-presented with excellent customer service skills and a professional manner. Our client – a market leader in the supply of non-mechanical construction products – seeks talented Internal Sales Executives to join the team at their head office near Bedford. The business offers an outstanding working environment, exciting career and development opportunities – ideal for individuals who are driven – to deliver complete customer satisfaction. The company recognises and rewards hard work, loyalty and achievements with excellent incentives and a structured discretionary bonus scheme. SUMMARY The role involves working as part of a team in a very busy and fast-paced office to provide a prompt and efficient service to customers both internal and external whilst maximising all revenue opportunities and always administering associated paperwork and providing outstanding customer service. This position is permanent, full-time. Experience in the construction sector is not essential as all training is provided to support your success in the role. However, strong customer service and communication skills are essential plus the ability to work within a busy and reactive environment. RESPONSIBILITES * Maximise consumable sales opportunities at every opportunity * Deal with telephone, email and face to face enquiries; orders from customers and provide accurate information as required * Ensure accuracy of all paperwork and that procedures for hire and sales contracts, purchase orders, stock transfers, asset administration, are adhered to * Liaise with the warehouse to ensure equipment required for hire is available * Co-ordinate Drivers to ensure equipment is delivered and collected from customers efficiently and on time * Ensure all deadlines are met in relation to reporting of information * Work within the Health & Safety Policy of the Company to ensure safe working practises * Full Driving Licence required
Sales & Customer Service Executive employer: Shepherd Stubbs
Contact Detail:
Shepherd Stubbs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Customer Service Executive
✨Tip Number 1
Familiarize yourself with the construction industry, even if you don't have direct experience. Understanding the products and services offered can help you engage more effectively with customers and demonstrate your commitment to learning.
✨Tip Number 2
Highlight your customer service skills during any interactions. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Tip Number 3
Show your enthusiasm for teamwork and a fast-paced environment. Share experiences where you've thrived under pressure and contributed positively to a team dynamic.
✨Tip Number 4
Make sure to emphasize your organizational skills. The role requires managing multiple tasks and deadlines, so demonstrating your ability to stay organized and efficient will set you apart.
We think you need these skills to ace Sales & Customer Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a busy environment. Mention specific examples of how you've maximized sales opportunities or provided excellent service in previous roles.
Highlight Relevant Skills: Emphasize your communication skills and ability to work under pressure. Mention any experience with handling enquiries via phone, email, or face-to-face, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A well-presented application reflects your professionalism and attention to detail.
How to prepare for a job interview at Shepherd Stubbs
✨Showcase Your Customer Service Skills
Since this role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to communicate effectively and maintain a professional demeanor.
✨Demonstrate Teamwork Abilities
The position requires working as part of a team in a fast-paced environment. Discuss your experience collaborating with colleagues and how you contribute to a positive team dynamic. Mention any instances where teamwork led to improved customer satisfaction.
✨Familiarize Yourself with the Company
Research the company and its products before the interview. Understanding their market position and the non-mechanical construction products they supply will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer interactions. Practice responses to common situations you might face in the role, such as managing a difficult customer or coordinating with drivers for timely deliveries.
