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For Companies At a Glance
- Tasks: Manage client accounts and build strong relationships while ensuring client satisfaction.
- Company: Join a respected marketing organisation known for its success and client focus.
- Benefits: Enjoy free parking, flexible work options, and generous holiday entitlement.
- Why this job: Be the face of the business, thrive in a dynamic environment, and make a real impact.
- Qualifications: Strong communication skills, numeracy, and the ability to multitask under pressure.
- Other info: Immediate start available; perfect for those eager to kickstart their career.
Our client, a well-respected and successful Marketing organisation seeks a Client Account Manager (reporting to the Account Team Leader) to develop and manage a portfolio of client accounts. The role is the primary face of the business; you will be a ‘people person’ with a genuine interest in building relationships and understanding clients’ requirements.
The Role
- Manage client expectation, provide internal support provision and manage your own time
- Maintaining contact and respond quickly to clients by e-mail, phone and face to face
- Holding regular review meetings with clients
- Producing regular client reports for internal use
- Providing information for the monitoring and management of client profitability
- Briefing and checking invoices for clients ensuring the profitability of client accounts
- Assisting with the compilation of departmental reports
Key Skills needed for this role
- Communication - written and verbal
- Numeracy
- Computer literacy
- Lateral thinking
- Working to deadlines
- Ability to cope well under pressure
- Multitasking and prioritisation
BENEFITS:
- Free on-site parking (own transport required)
- Option to work 1 day per week after 3 months
- 22 days (+B/Hols) holiday rising after 2 years to max 25
- Sick Pay
Client Account Manager employer: Shepherd Stubbs
Contact Detail:
Shepherd Stubbs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Network with professionals in the marketing industry, especially those who work as Client Account Managers. Attend local events or join online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 2
Familiarise yourself with common client management software and tools that are used in the marketing sector. Being knowledgeable about these can give you an edge during interviews and show your commitment to the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your communication skills and ability to handle pressure, as these are crucial for a Client Account Manager.
✨Tip Number 4
Research the company thoroughly before your interview. Understand their client base, recent projects, and overall business strategy. This will help you tailor your responses and demonstrate your genuine interest in the position.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client relations. Use specific examples that demonstrate your communication skills, ability to manage expectations, and experience with reporting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for building client relationships. Mention how your skills align with the job requirements, particularly your ability to multitask and work under pressure.
Highlight Key Skills: In your application, emphasise key skills such as communication, numeracy, and computer literacy. Provide examples of how you've successfully used these skills in previous roles.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and reinforces your enthusiasm for the role.
How to prepare for a job interview at Shepherd Stubbs
✨Showcase Your People Skills
As a Client Account Manager, your ability to build relationships is crucial. Be prepared to share examples of how you've successfully managed client relationships in the past, highlighting your communication skills and genuine interest in understanding client needs.
✨Demonstrate Your Multitasking Ability
This role requires juggling multiple tasks and deadlines. During the interview, discuss specific instances where you've effectively prioritised tasks and managed your time under pressure, showcasing your organisational skills.
✨Prepare for Client Scenarios
Expect questions that assess your problem-solving abilities. Prepare for hypothetical scenarios where you might need to manage client expectations or resolve conflicts, demonstrating your lateral thinking and adaptability.
✨Know Your Numbers
Since numeracy is a key skill for this role, brush up on basic financial concepts related to client profitability. Be ready to discuss how you would approach monitoring and managing client accounts financially, as this will show your analytical capabilities.
