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For Companies At a Glance
- Tasks: Lead the bar team, ensuring exceptional service and a welcoming atmosphere.
- Company: Join Shepherd Neame, Britain’s oldest brewer with a rich history.
- Benefits: Competitive pay, tips, discounts, flexible hours, and career development.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Passion for people and strong leadership qualities.
- Other info: Be part of a team that values tradition and innovation.
The predicted salary is between 27600 - 28800 £ per year.
At Shepherd Neame, we know that first impressions count. As a Team Leader, you’ll play a key role in supporting the General Manager and leading the bar team to deliver outstanding hospitality. You’ll set the tone for great service, motivate your team, and ensure every guest leaves with a smile. If you’re passionate about people, and ready to take the next step in your hospitality career, we’ll provide all the training and support you need to succeed.
This historic pub with rooms, which dates back to 1867, boasts a prominent position at the top of the High Street. It has recently undergone an extensive transformation, retaining its unique character while introducing a stylish look and feel.
What You’ll Do
- Lead by example, creating a positive and welcoming atmosphere for guests and team members.
- Support the General Manager in day‑to‑day operations, including opening and closing duties.
- Motivate and coach the team to deliver exceptional service and uphold company standards.
- Ensure the bar is well‑stocked, clean, and compliant with health and safety requirements.
- Handle customer queries and resolve issues promptly and professionally.
- Contribute ideas to improve service and team performance.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
- Sheps Spirit – you inspire confidence and keep morale high.
- Working Together – you enjoy developing others and working collaboratively.
- Pride and Passion – you take ownership and pride in delivering results whilst going the extra mile to make our customers feel valued.
- Authenticity – you stay calm and proactive when things get busy.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity, values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.
Bar Team Leader in Whitstable employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Leader in Whitstable
✨Tip Number 1
Get to know the pub and its vibe! Before your interview, pop in for a drink or a bite. This way, you can chat about your experience in relation to their atmosphere and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. Being able to share these stories will help you stand out as a confident leader who can inspire others.
✨Tip Number 3
Show off your passion for hospitality! During your conversations, let your enthusiasm shine through. Talk about what makes great service and how you can contribute to creating that positive atmosphere at the Duke of Cumberland.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you message. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Bar Team Leader role!
We think you need these skills to ace Bar Team Leader in Whitstable
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see how excited you are about leading a team and creating memorable experiences for guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've motivated teams or handled customer queries in the past – we love seeing real-life stories!
Be Authentic: Stay true to yourself in your application. We value authenticity, so don’t be afraid to show your personality and what makes you unique as a leader. It helps us get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at Shepherd Neame!
How to prepare for a job interview at Shepherd Neame
✨Know Your Stuff
Before the interview, make sure you’re familiar with Shepherd Neame’s history and values. Understand what makes them unique in the hospitality industry, especially their commitment to outstanding service. This will show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Bar Team Leader, you’ll need to demonstrate your ability to motivate and inspire a team. Prepare examples from your past experiences where you’ve successfully led a team or resolved conflicts. Highlight how you can create a positive atmosphere for both guests and staff.
✨Be Ready to Discuss Customer Service
Expect questions about handling customer queries and resolving issues. Think of specific situations where you’ve gone above and beyond for a customer. This will illustrate your commitment to exceptional service and your problem-solving skills.
✨Bring Ideas to the Table
Shepherd Neame values innovation and improvement. Come prepared with ideas on how to enhance service or team performance. This shows that you’re proactive and invested in contributing to the pub’s success, which is exactly what they’re looking for in a leader.