At a Glance
- Tasks: Welcome guests, serve drinks and food, and create a positive atmosphere.
- Company: Join Shepherd Neame, Britain’s oldest brewer with a rich history.
- Benefits: Earn up to £12.80 per hour, plus tips and discounts on food and drink.
- Other info: Flexible hours, career development opportunities, and a supportive work environment.
- Why this job: Be part of a vibrant team and make memorable experiences for guests.
- Qualifications: No experience needed, just bring enthusiasm and a can-do attitude.
The predicted salary is between 12 - 12 £ per hour.
Employment type: Part Time
Contract: Permanent
Salary: Up to £12.80 per hour
At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity. No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.
Where You’ll Be Working
The Spitfire is a contemporary pub that forms part of the 650-acre West Malling King’s Hill business and residential park. The pub stands on the former Battle of Britain RAF West Malling base. Outside, there’s a lush green garden with ample seating for living the alfresco lifestyle. The Spitfire enjoys a great reputation for its food, dishes are freshly-prepared on the premises from local, seasonal produce, and enjoyed in spacious, stylish dining areas on both floors.
What You’ll Do
- Welcome every guest with warmth and genuine hospitality.
- Create a positive atmosphere by engaging with customers and anticipating their needs.
- Serve drinks and food promptly and professionally.
- Keep the bar area clean, tidy, and well-stocked throughout your shift.
- Work as part of a supportive team to deliver exceptional experiences.
- Uphold our standards and contribute to the pub’s success.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a difference:
- Sheps Spirit – you bring enthusiasm and a can‑do attitude to every shift.
- Working Together – you enjoy working with others and support your colleagues.
- Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
- Authenticity – you stay calm and focused when things get busy.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to the bar? Apply today and become part of our story!
Bar Team Member in West Malling employer: Shepherd Neame
At Shepherd Neame, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values enthusiasm and teamwork. As a Bar Team Member at The Spitfire, you'll enjoy competitive pay, flexible hours, and numerous employee benefits, including discounts on food, drink, and overnight stays. With a commitment to career development and a supportive environment, you’ll have the opportunity to grow while contributing to our rich heritage as Britain’s oldest brewer.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Team Member in West Malling
✨Tip Number 1
Get to know the pub and its vibe before your interview. Visit The Spitfire, grab a drink, and soak in the atmosphere. This way, you can chat about your experience there during your interview, showing your genuine interest!
✨Tip Number 2
Practice your people skills! Engage with friends or family as if they were customers. Show off that warm welcome and enthusiasm that Shepherd Neame values. The more comfortable you are, the better you'll shine in front of the interviewers.
✨Tip Number 3
Be ready to share examples of how you've worked well in a team. Think of times when you supported colleagues or created a positive atmosphere. This will highlight your ability to fit into the Sheps Spirit culture!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Shepherd Neame family. Let’s get you started on this exciting journey!
We think you need these skills to ace Bar Team Member in West Malling
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your enthusiasm and can-do attitude right from the start. Remember, we’re looking for people who can bring warmth and genuine hospitality to our team.
Tailor Your Application:Make sure to tailor your application to the Bar Team Member role. Highlight any relevant skills or experiences, even if they’re not directly related to bar work. We value teamwork and a positive attitude, so don’t hesitate to showcase those qualities!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. This helps us quickly see why you’d be a great fit for our team at The Spitfire!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Shepherd Neame. We can’t wait to hear from you!
How to prepare for a job interview at Shepherd Neame
✨Show Your Enthusiasm
When you walk into the interview, let your enthusiasm shine through! Shepherd Neame values a can-do attitude, so be sure to express your excitement about the role and the company. Share why you want to be part of their team and how you can contribute to creating memorable experiences for guests.
✨Know the Company
Do a bit of homework on Shepherd Neame before your interview. Familiarise yourself with their history, values, and what makes The Spitfire special. This will not only impress your interviewers but also help you connect your answers to their culture and mission during the conversation.
✨Demonstrate Team Spirit
Since the role involves working closely with others, be prepared to discuss your teamwork skills. Think of examples from past experiences where you supported colleagues or contributed to a positive atmosphere. Highlighting your ability to work well in a team will resonate with their emphasis on collaboration.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle busy situations or customer interactions. Practice responses to scenarios like dealing with a difficult customer or managing multiple orders at once. Showing that you can stay calm and focused under pressure will align perfectly with their values of authenticity and pride in service.
