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- Tasks: Lead a dynamic team in delivering exceptional customer service and achieving business goals.
- Company: Join Shepherd Neame, Britain's oldest brewer with a modern approach.
- Benefits: Enjoy competitive salary, private accommodation, health care, and discounts.
- Why this job: Be an ambassador for a historic brand while fostering an inclusive culture.
- Qualifications: Experience in hospitality or service management is essential.
- Other info: Flexible hours and opportunities for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Shepherd Neame is on the lookout for a General Manager with bags of personality to join our team. If you have previous experience of managing a team from within either the hospitality or a service led environment and you are looking for a new and rewarding challenge, this may be just the job for you.
As an ambassador for our brand, you will create an inclusive culture within the business, leading and developing your team to ensure that they offer excellent customer service at every opportunity. With the support of your Operations Manager, you will strive to achieve key business objectives within your individual site whilst delivering continued growth, customer satisfaction and success.
WHAT'S IN IT FOR YOU?
- Competitive annual salary package
- Private live in accommodation if required
- Bonus scheme
- Private health care scheme
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills: Working Together, Pride and Passion, Authenticity, Sheps Spirit.
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office. Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role, we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
General Manager in Surrey employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Shepherd Neame and its culture. Understand their values, like working together and authenticity, so you can show how you embody these traits during your chat with them.
✨Tip Number 3
Practice your pitch! Be ready to talk about your previous experience managing teams and how you’ve created an inclusive culture. Highlight specific examples that demonstrate your leadership skills and customer service excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Shepherd Neame family.
We think you need these skills to ace General Manager in Surrey
Some tips for your application 🫡
Show Your Personality: As we're looking for someone with bags of personality, let your unique character shine through in your application. Use a friendly tone and share a bit about yourself to help us see how you'd fit into our team.
Highlight Relevant Experience: Make sure to showcase your previous experience in managing teams, especially in hospitality or service-led environments. We want to know how your background aligns with the role and how you can contribute to our success.
Emphasise Team Leadership Skills: Since leading and developing a team is key, be sure to mention any specific examples of how you've successfully managed and motivated your team in the past. This will help us understand your leadership style and approach.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role.
How to prepare for a job interview at Shepherd Neame
✨Show Your Personality
As a General Manager, your personality is key! Be yourself during the interview and let your passion for hospitality shine through. Share personal anecdotes that highlight your leadership style and how you create an inclusive culture.
✨Know the Brand
Do your homework on Shepherd Neame! Familiarise yourself with their history, values, and current initiatives. This will not only impress your interviewers but also show that you’re genuinely interested in being part of their team.
✨Demonstrate Team Leadership
Prepare examples of how you've successfully managed teams in the past. Discuss specific challenges you faced and how you motivated your team to achieve excellent customer service. This will showcase your ability to lead and develop others.
✨Align with Their Values
Shepherd Neame values working together, pride, passion, authenticity, and spirit. Think about how your own values align with theirs and be ready to discuss this in the interview. It’ll show that you’re a great cultural fit for the company.
