Restaurant Team Member in Southend-on-Sea

Restaurant Team Member in Southend-on-Sea

Southend-on-Sea Full-Time 12 - 12 £ / hour (est.) No home office possible
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Shepherd Neame

At a Glance

  • Tasks: Create memorable experiences by serving food and drinks with a smile.
  • Company: Join Shepherd Neame, Britain’s oldest brewer with a rich tradition.
  • Benefits: Competitive pay, tips, discounts, flexible hours, and career growth.
  • Why this job: Be part of a vibrant team and make every guest feel special.
  • Qualifications: No experience needed, just a passion for hospitality and teamwork.
  • Other info: Enjoy a supportive environment with opportunities to develop your skills.

The predicted salary is between 12 - 12 £ per hour.

At Shepherd Neame, we know that first impressions count. As a Restaurant Team Member, you’ll play a key role in creating a warm, welcoming atmosphere and delivering exceptional service to every guest. From greeting customers to serving delicious food and drinks, you’ll help make every visit memorable. No experience? No problem! If you have the right attitude and passion for hospitality, we’ll give you all the training and support you need.

Where You’ll Be Working

The Bellhouse is a busy Pub & Restaurant located in Rayleigh Road, Leigh-on-Sea. Whether you’re joining us for dinner or drinks, you can take in the surrounding scenic garden and woodland area or our venue is the ideal location for special occasions and impromptu gatherings, all year round.

What You’ll Do

  • Welcome guests with warmth and ensure they feel valued throughout their visit.
  • Take orders accurately and serve food and drinks promptly.
  • Maintain a clean, organised dining area and uphold hygiene standards.
  • Work closely with the kitchen and bar teams to ensure smooth service.
  • Handle customer queries and resolve issues professionally.
  • Contribute ideas to improve the guest experience.

What’s In It For You?

  • Competitive hourly pay plus a share of tips
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight stays at Managed House Hotels
  • Up to 40% off select purchases from our Visitor Centre Shop in Faversham
  • Exclusive discounts via Sheps Hut on hundreds of high street brands
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • Career development opportunities across our pubs, Brewery, and Support Office
  • Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a great team member:

  • Sheps Spirit – you inspire confidence and keep morale high.
  • Working Together – you enjoy developing others and working collaboratively.
  • Authenticity – you take ownership and pride in delivering results.
  • Pride and Passion – you go the extra mile to make guests feel valued.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity; values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to the restaurant? Apply today and become part of our story!

Restaurant Team Member in Southend-on-Sea employer: Shepherd Neame

At Shepherd Neame, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork, authenticity, and passion. As a Restaurant Team Member at The Bellhouse in Leigh-on-Sea, you'll enjoy competitive pay, flexible working hours, and numerous employee benefits, including discounts on food, drinks, and hotel stays. With a commitment to your personal growth and development, you'll be supported every step of the way in creating memorable experiences for our guests while being part of a historic company with over 300 years of tradition.
Shepherd Neame

Contact Detail:

Shepherd Neame Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Team Member in Southend-on-Sea

✨Tip Number 1

Get to know the venue! Before your interview, pop into The Bellhouse for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you connect with the team and show your genuine interest.

✨Tip Number 2

Practice your people skills! As a Restaurant Team Member, you'll be all about creating great experiences. Role-play with a friend to nail down how you'd greet guests and handle their queries with warmth and professionalism.

✨Tip Number 3

Show off your passion for hospitality! During your chat, share stories about times you've gone the extra mile for someone or how you love working in a team. This will highlight your Sheps Spirit and authenticity.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Shepherd Neame family right from the start!

We think you need these skills to ace Restaurant Team Member in Southend-on-Sea

Customer Service
Communication Skills
Teamwork
Attention to Detail
Problem-Solving Skills
Time Management
Hygiene Standards
Adaptability
Positive Attitude
Collaboration
Conflict Resolution
Organisational Skills
Passion for Hospitality

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can contribute to creating a warm atmosphere at The Bellhouse.

Tailor Your Application: Make sure to tailor your application to the role of Restaurant Team Member. Highlight any relevant experiences or skills, even if they’re from different fields. We value attitude and enthusiasm just as much as experience!

Keep It Clear and Concise: We appreciate a straightforward application. Keep your writing clear and to the point, focusing on what makes you a great fit for our team. Avoid fluff and get straight to the good stuff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Shepherd Neame

✨Show Your Sheps Spirit

Make sure to convey your enthusiasm for hospitality during the interview. Share examples of how you've inspired confidence in others or kept morale high in previous roles, even if they were informal. This will show that you embody the values Shepherd Neame is looking for.

✨Prepare for Customer Scenarios

Think about common customer service situations you might face as a Restaurant Team Member. Prepare responses for how you would handle difficult customers or resolve issues professionally. This will demonstrate your problem-solving skills and readiness to contribute to a great guest experience.

✨Know the Menu and Venue

Familiarise yourself with the Bellhouse's menu and the unique features of the venue. Being able to discuss specific dishes or the atmosphere will show your genuine interest in the role and help you connect with the interviewers.

✨Emphasise Teamwork

Since working together is key in this role, be ready to talk about your experiences collaborating with others. Highlight any instances where you contributed ideas to improve team performance or the guest experience, showcasing your ability to work closely with kitchen and bar teams.

Restaurant Team Member in Southend-on-Sea
Shepherd Neame
Location: Southend-on-Sea
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