At a Glance
- Tasks: Join our team to deliver exceptional service in a vibrant restaurant environment.
- Company: Shepherd Neame, Britain's oldest brewer, offers a rich history and modern hospitality.
- Benefits: Enjoy competitive pay, tips, discounts, and a supportive work culture.
- Other info: Flexible hours available until September, ideal for students and part-timers.
- Why this job: Perfect for those who love hospitality and want to make lasting impressions.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
Employment type: Full TimeContract: SeasonalSalary: Up to £12.80 per hour
Restaurant Team Member – Serve Up Great Experiences with Britain’s Oldest Brewer!
At Shepherd Neame, we know that first impressions count. As a Restaurant Team Member, you’ll play a key role in creating a warm, welcoming atmosphere and delivering exceptional service to every guest. From greeting customers to serving delicious food and drinks, you’ll help make every visit memorable.
No experience? No problem! If you have the right attitude and passion for hospitality, we’ll give you all the training and support you need.
Where You’ll Be Working
Urban Reef is a contemporary Bournemouth seaside bar and restaurant located next to the beach on Boscombe Promenade. It is a stylish two-storey venue comprising a bar, café, deli and restaurant and boasts stunning panoramic views of Bournemouth Bay from the Isle of Wight to the Purbecks and beyond.
What You’ll Do
- Welcome guests with warmth and ensure they feel valued throughout their visit.
- Take orders accurately and serve food and drinks promptly.
- Maintain a clean, organised dining area and uphold hygiene standards.
- Work closely with the kitchen and bar teams to ensure smooth service.
- Handle customer queries and resolve issues professionally.
- Contribute ideas to improve the guest experience.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a great team member:
- Sheps Spirit – you inspire confidence and keep morale high.
- Working Together – you enjoy developing others and working collaboratively.
- Authenticity – you take ownership and pride in delivering results.
- Pride and Passion – you go the extra mile to make guests feel valued.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity; values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.
Ready to bring your personality and passion to the restaurant? Apply today and become part of our story!
Seasonal Restaurant Team Member employer: Shepherd Neame
Shepherd Neame offers a vibrant and inclusive work environment for Seasonal Restaurant Team Members, located in the picturesque town of Sandwich, Kent. With competitive pay, generous discounts, and opportunities for personal growth within a historic and respected company, employees can enjoy a fulfilling role while being part of a team that values authenticity and collaboration. Join us at the Bell Hotel, where you can make lasting memories for our guests and yourself in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Restaurant Team Member
✨Tip Number 1
Familiarise yourself with Shepherd Neame's values and culture. Understanding their commitment to hospitality and teamwork will help you align your approach during any interviews or conversations with the team.
✨Tip Number 2
Visit the Bell Hotel in Sandwich before applying. This will give you a feel for the environment and allow you to speak knowledgeably about the venue during your application process.
✨Tip Number 3
Network with current or former employees of Shepherd Neame. They can provide insights into the role and the company culture, which can be invaluable when preparing for your application.
✨Tip Number 4
Be ready to showcase your people skills. Since this role is customer-facing, think of examples from your past experiences where you've successfully interacted with others, even if it's outside of hospitality.
We think you need these skills to ace Seasonal Restaurant Team Member
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Shepherd Neame is looking for in a Seasonal Restaurant Team Member. Highlight your people skills and any relevant experience, even if it's informal.
Tailor Your CV:Make sure your CV reflects your personality and enthusiasm for hospitality. Include any customer service experience, even if it’s from a different field, and emphasise your willingness to learn.
Craft a Personal Cover Letter:Write a cover letter that showcases your passion for hospitality and your ability to work in a team. Mention why you want to work at Shepherd Neame specifically and how you can contribute to their values.
Proofread Your Application:Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences you've had in customer service, even if they're not directly related to food and drink, as this will demonstrate your genuine interest in the role.
✨Emphasise Teamwork Skills
Since this role involves working closely with others, highlight your ability to work as part of a team. Provide examples of how you've collaborated with colleagues in previous roles or group activities, showcasing your communication and interpersonal skills.
✨Prepare for Common Questions
Anticipate questions that may be asked during the interview, such as how you would handle difficult customers or busy shifts. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the company culture, training opportunities, or what a typical day looks like for a Restaurant Team Member. This shows your interest in the role and helps you determine if it's the right fit for you.
