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- Tasks: Join our team to deliver excellent service in a vibrant bar and restaurant setting.
- Company: Shepherd Neame, Britain's oldest brewer, has been thriving for over 300 years.
- Benefits: Enjoy competitive pay, tips, discounts, flexible hours, and mental health support.
- Why this job: Be part of a dynamic team in a historic location with opportunities for growth.
- Qualifications: No experience needed; just bring your passion and a positive attitude!
- Other info: Diversity and inclusion are key; we welcome all applicants.
Shepherd Neame is on the lookout for part time, seasonal Bar & Restaurant Team Members to join us until September. If you love hospitality, are a people person and enjoy being on the front line in a busy role, this may be just the job for you.
Set in the heart of Canterbury, the Shakespeare is located in a quaint cobbled street in the centre of the city. With the pub close to Canterbury Cathedral, it’s a great place to seek out dinner and drinks after a day on the tourist trail. The adjoining wine bar opens onto the Buttermarket square opposite the Cathedral's main entrance. You can enjoy traditional British classics, Kentish gourmet burgers and artisanal sharing boards, alongside ales and lagers brewed just 10 miles away by Shepherd Neame in Faversham.
At Shepherd Neame, we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity.
If you haven’t got any previous hospitality experience, please do not worry. As long as you are over 18 years old and possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
WHAT'S IN IT FOR YOU?- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on hundreds of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills: Working Together, Pride and Passion, Authenticity, Sheps Spirit.
Britain's oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role, we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
Seasonal Bar & Restaurant Team Member employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Bar & Restaurant Team Member
✨Tip Number 1
Familiarise yourself with the local area, especially Canterbury and its attractions. Being knowledgeable about the city will help you engage with customers and provide them with recommendations, making you stand out as a candidate who truly understands the hospitality experience.
✨Tip Number 2
Show your enthusiasm for the role by visiting the pub before applying. Experience the atmosphere, observe how the staff interact with customers, and take note of the service style. This will not only give you insights to discuss in your interview but also demonstrate your genuine interest in joining the team.
✨Tip Number 3
Highlight your people skills during any interactions with the team or in interviews. Since this role is all about customer service, showcasing your ability to connect with others and create a welcoming environment will be key to landing the job.
✨Tip Number 4
Be prepared to discuss your flexibility and availability. As a seasonal position, showing that you can work varied hours, including weekends and holidays, will make you a more attractive candidate to Shepherd Neame.
We think you need these skills to ace Seasonal Bar & Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Seasonal Bar & Restaurant Team Member. Highlight your people skills and enthusiasm for hospitality in your application.
Tailor Your CV: Make sure your CV reflects any relevant experience, even if it's not directly in hospitality. Emphasise transferable skills such as teamwork, communication, and customer service.
Craft a Personal Statement: Write a personal statement that showcases your passion for hospitality and your eagerness to learn. Mention why you want to work at Shepherd Neame and how you align with their values of working together and authenticity.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences, even if they are informal, that highlight your love for serving others and creating a welcoming atmosphere.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be prepared to discuss how you work in a team. Share examples of past experiences where you collaborated effectively with colleagues to achieve a common goal.
✨Prepare for Customer Interaction Scenarios
Think about potential customer service scenarios you might face in a bar or restaurant setting. Be ready to discuss how you would handle difficult situations or provide excellent service to ensure customer satisfaction.
✨Ask Questions About the Role
Show your interest in the position by preparing thoughtful questions to ask the interviewer. Inquire about the training process, team dynamics, or what a typical day looks like for a Bar & Restaurant Team Member at Shepherd Neame.
