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For Companies At a Glance
- Tasks: Join our team to provide excellent service and create memorable experiences for guests.
- Company: Shepherd Neame is Britain's oldest brewer, operating over 300 pubs and hotels in the South East.
- Benefits: Enjoy competitive pay, tips, discounts on food, drinks, and hotel stays, plus career development opportunities.
- Why this job: Work in a vibrant seaside location, meet new people, and gain valuable hospitality skills.
- Qualifications: No experience needed; just bring your passion for hospitality and a friendly attitude.
- Other info: Flexible part-time hours available until September, perfect for students looking for summer work.
Shepherd Neame is looking for part-time, seasonal Restaurant Team Members to join us until September. If you love hospitality, are a people person, and enjoy working in a busy environment, this could be the perfect job for you.
Located in the picturesque coastal town of Deal, Kent, the Royal Hotel offers a seaside escape with 18 luxurious bedrooms, some with balconies overlooking the sea. Guests can dine in the Quarterdeck restaurant or relax in the Boathouse bar, which features a terrace and garden with sea views.
At Shepherd Neame, we value first impressions. You will play a key role in ensuring customers receive a warm welcome and excellent service at all times.
No previous hospitality experience is necessary. If you possess some of the qualities outlined below, we can provide training to equip you with everything you need to succeed.
WHAT\’S IN IT FOR YOU?
- Competitive hourly pay
- Share of tips in addition to hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame managed pubs and hotels
- 25% discount on overnight hotel bookings at Shepherd Neame managed properties
- Up to 40% discount on select purchases from the Visitor Centre Shop in Faversham
- Access to Sheps Hut discounts and offers on high street shops and services
- Workplace mental health support platform
- Company pension plan
- Opportunities for career development and internal movement within pubs, the brewery, and support offices
Although Shepherd Neame is Britain’s oldest brewer, our approach is modern and dynamic. We emphasize the following Sheps Skills:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
WHO ARE WE?
Based in Faversham, Kent, Shepherd Neame has been an independent family business for over 300 years. We operate more than 300 pubs and hotels across London and the South East, including the historic City of London and the Kent coastline. We employ around 1,500 staff across our pub estate, with over 270 at our brewery and support offices.
We value diversity, equality, and inclusion. We welcome applications regardless of age, disability, ethnicity, gender, religion, or sexual orientation. Our goal is to create an inclusive, respectful, and supportive work environment where everyone can reach their potential.
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Restaurant Team Member employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Familiarise yourself with Shepherd Neame's values and the specific qualities they are looking for in a Restaurant Team Member. Highlight your people skills and any relevant experiences during your interactions, as this will show that you align with their emphasis on hospitality.
✨Tip Number 2
Visit the Royal Hotel in Deal before applying, if possible. This will give you a feel for the environment and allow you to speak knowledgeably about it during any interviews or conversations with the hiring team.
✨Tip Number 3
Network with current or former employees of Shepherd Neame. They can provide insights into the company culture and what it’s like to work there, which can help you tailor your approach when you apply.
✨Tip Number 4
Prepare to demonstrate your ability to work in a busy environment. Think of examples from past experiences where you thrived under pressure, as this is crucial for a role in hospitality.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Restaurant Team Member. Highlight your people skills and ability to work in a busy environment in your application.
Tailor Your CV: Make sure your CV reflects any relevant experience, even if it's not in hospitality. Emphasise transferable skills such as teamwork, communication, and customer service that align with the qualities Shepherd Neame values.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for hospitality and your eagerness to learn. Mention why you want to work at Shepherd Neame specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share any experiences you've had, even if they're informal, that demonstrate your enthusiasm for providing excellent service and creating memorable experiences for guests.
✨Emphasise Teamwork Skills
Since this role involves working closely with others, highlight your ability to work as part of a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, showcasing your communication and interpersonal skills.
✨Prepare for Scenario Questions
Be ready to answer scenario-based questions that may arise during the interview. Think about how you would handle difficult customers or busy periods, and be prepared to demonstrate your problem-solving abilities and calmness under pressure.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the company culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
