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- Tasks: Join our team to provide excellent service in a busy bar and restaurant environment.
- Company: Shepherd Neame is Britain's oldest brewer, operating over 300 pubs and hotels for over 300 years.
- Benefits: Enjoy competitive pay, tips, discounts on food, drinks, and hotel stays, plus mental health support.
- Why this job: Be part of a vibrant hospitality team in a stunning coastal hotel with growth opportunities.
- Qualifications: No experience needed; just bring your passion for hospitality and a friendly attitude.
- Other info: We celebrate diversity and inclusion, welcoming applicants from all backgrounds.
The Marine Hotel is seeking part-time Bar & Restaurant Team Members to join our team. If you love hospitality, are a people person, and enjoy a busy role, this could be the perfect opportunity for you.
The Marine Hotel is a beautiful coastal retreat in Kent, located just outside Whitstable on Tankerton Slopes. The hotel features 30 spacious bedrooms with sea views or private balconies, and the historic Grade II Listed building has recently undergone extensive refurbishment. Guests can dine in our relaxed bar and lounge or in the formal restaurant, and our function rooms are popular for weddings, meetings, and events.
At Shepherd Neame, we understand that first impressions are important. You will play a key role in welcoming customers warmly and providing excellent service at every opportunity.
If you lack previous hospitality experience, don’t worry. As long as you are over 18 and possess some of the qualities outlined below, we can train you and teach you everything else you need to know.
WHAT'S IN IT FOR YOU?- Competitive hourly pay
- A share of tips in addition to your hourly wage
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight hotel bookings at Managed Houses
- Up to 40% discount on select purchases from the Visitor Centre Shop in Faversham
- Sheps Hut discounts and offers on high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- Opportunities to develop and progress within our pubs, brewery, and support offices
Shepherd Neame, Britain’s oldest brewer, is known for its innovative and modern approach. Our values include:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
WHO ARE WE?
Based in Faversham, Kent, Shepherd Neame has been an independent family business for over 300 years. We operate over 300 pubs and hotels across London and the South East, employing around 1,500 staff in our pubs and more than 270 at our brewery and support office.
We value diversity, equality, and inclusion. We welcome applications regardless of age, disability, ethnicity, gender, religion, or sexual orientation. We are committed to providing an inclusive and supportive working environment where everyone can reach their full potential.
Restaurant Team Member employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Familiarise yourself with The Marine Hotel and its offerings. Understanding the menu, the atmosphere, and the unique features of the hotel will help you engage confidently with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your people skills! Since this role is all about hospitality, think of examples from your past experiences where you've provided excellent customer service or worked well in a team. Be ready to share these stories during your conversation.
✨Tip Number 3
Dress appropriately for your interview. A smart-casual outfit can make a great first impression and shows that you take the opportunity seriously. It reflects your understanding of the hospitality industry’s standards.
✨Tip Number 4
Be prepared to discuss your availability. Since this is a part-time position, having a clear idea of when you can work will help the hiring team see how you fit into their schedule and needs.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Marine Hotel is looking for in a Restaurant Team Member. Highlight your people skills and any relevant experience, even if it's informal.
Tailor Your CV: Make sure your CV reflects your passion for hospitality. Include any customer service experience, even if it’s from a different field, and emphasise your ability to work in a busy environment.
Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at The Marine Hotel specifically and how you align with their values of teamwork and authenticity.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share any experiences you've had in customer service, even if they're not directly related to hospitality, as this will demonstrate your enthusiasm and willingness to learn.
✨Emphasise Teamwork Skills
Since the role involves working closely with others, highlight your ability to work as part of a team. Provide examples of how you've collaborated with colleagues in previous roles or during group activities, showcasing your communication and interpersonal skills.
✨Prepare for Common Interview Questions
Anticipate questions that may be asked, such as how you would handle difficult customers or what excellent service means to you. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the role or the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
