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- Tasks: Join our team to welcome customers and provide excellent service in a lively pub environment.
- Company: Shepherd Neame is Britain's oldest brewer, operating over 300 pubs and hotels for 300 years.
- Benefits: Enjoy competitive pay, tips, discounts on food, drinks, and hotel stays, plus mental health support.
- Why this job: Experience a vibrant work culture in a historic setting while developing your hospitality skills.
- Qualifications: No experience needed; just bring your passion for hospitality and a friendly attitude.
- Other info: Flexible part-time hours available until September; perfect for students looking for summer work.
Shepherd Neame is looking for part-time, seasonal Restaurant Team Members to join us until September. If you love hospitality, are a people person, and enjoy working in a busy environment, this could be the perfect job for you.
Our pub, The Parrot, is one of Canterbury's oldest buildings, built on Roman foundations in the 14th century. Located on a picturesque cobbled street in Canterbury, it features medieval beams, oak floorboards, and open fires, creating an atmospheric setting for food and drinks.
At Shepherd Neame, we value first impressions. You will play a key role in welcoming customers warmly and providing excellent service at every opportunity.
If you have no previous hospitality experience, don’t worry. As long as you possess some of the qualities outlined below, we can train you and teach you everything you need to know.
WHAT’S IN IT FOR YOU?
- Competitive hourly pay
- A share of tips in addition to your hourly wage
- Early wage withdrawal scheme
- 25% discount on food and drinks at Shepherd Neame Managed Houses
- 25% discount on overnight hotel bookings at Managed Houses
- Up to 40% discount on select purchases from the Visitor Centre Shop in Faversham
- Sheps Hut discounts and special offers on hundreds of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- Opportunities to develop and progress within our pubs, brewery, and support offices
Although Shepherd Neame is Britain’s oldest brewer, our approach is modern and dynamic. We pride ourselves on our core values:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
WHO ARE WE?
Based in Faversham, Kent, Shepherd Neame has been an independent family business for over 300 years. We operate over 300 pubs and hotels across London and the South East, including the historic City of London and the Kent coastline. We employ around 1,500 team members across our pub estate and over 270 at our brewery and support offices.
We value diversity, equality, and inclusion. We welcome applications from all backgrounds regardless of age, disability, ethnicity, gender, religion, or sexual orientation. We are committed to creating an inclusive and supportive working environment where everyone feels respected and able to reach their potential.
Restaurant Team Member employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Familiarise yourself with the history and atmosphere of The Parrot. Knowing about its unique features, like the medieval beams and open fires, will help you connect with customers and enhance their experience.
✨Tip Number 2
Show your enthusiasm for hospitality during any interactions. Whether it's in person or over the phone, a positive attitude and genuine interest in providing excellent service can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Shepherd Neame. They can provide valuable insights into the company culture and what it takes to succeed as a Restaurant Team Member, which can be beneficial during your interview.
✨Tip Number 4
Prepare to discuss your ability to work in a busy environment. Think of examples from past experiences where you've thrived under pressure, as this is a key quality they are looking for in a team member.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Restaurant Team Member. Highlight your people skills and ability to work in a busy environment.
Tailor Your CV: Make sure your CV reflects any relevant experience or skills that align with the hospitality industry, even if it's not direct experience. Emphasise your customer service abilities and willingness to learn.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for hospitality and your enthusiasm for working at The Parrot. Mention why you are drawn to Shepherd Neame and how you embody their core values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality sector.
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share any experiences you've had, even if they're informal, that demonstrate your enthusiasm for providing excellent service and creating a welcoming atmosphere.
✨Emphasise Teamwork Skills
Since this role involves working closely with others, highlight your ability to work as part of a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, whether in a job or a group project.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Think about how you would handle difficult customers or busy periods, and be ready to share your thoughts on maintaining a positive attitude in challenging situations.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about training opportunities, team dynamics, or what a typical day looks like at The Parrot. This demonstrates your eagerness to learn and grow within the company.
