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For Companies At a Glance
- Tasks: Lead a dynamic team in a fast-paced restaurant environment and deliver exceptional customer service.
- Company: Join Shepherd Neame, Britain’s oldest brewer with a vibrant and inclusive culture.
- Benefits: Enjoy competitive pay, tips, discounts, and flexible working hours.
- Why this job: Kickstart your career in hospitality with training and growth opportunities.
- Qualifications: Leadership experience preferred, but passion and enthusiasm are key!
- Other info: Be part of a diverse team that values authenticity and collaboration.
Overview
Shepherd Neame is on the lookout for a Restaurant Team Leader with bundles of energy and enthusiasm to join us. If you have experience of leading a team in a fast paced, customer focused environment and you are looking to carve out your career in the hospitality industry, this may be the job for you.
As an ambassador for our brand, this role supports the management team, undertakes duty manager shifts and responsibilities, and leads and develops our team to deliver an excellent level of service to our customers at every opportunity.
If you don’t have hospitality experience, don’t worry. If you possess some of the qualities outlined below, we can train you and teach you everything else you will need to know.
What’s In It For You
- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on 100\’s of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame may be Britain’s oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
Who Are We?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
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Restaurant Team Leader employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Leader
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Shepherd Neame. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Restaurant Team Leader, you'll be leading a team and interacting with customers all day. Brush up on your communication and leadership skills. Maybe even role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your energy shine through. Smile, be positive, and express your passion for hospitality. Remember, they’re looking for someone who can inspire the team and create a great atmosphere.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Restaurant Team Leader
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the hospitality industry shine through. We love seeing candidates who are excited about the role and eager to lead a team in a fast-paced environment.
Highlight Relevant Experience: Even if you don’t have direct hospitality experience, share any leadership roles or customer service experiences you've had. We value transferable skills, so make sure to connect your past experiences to the qualities we’re looking for.
Be Authentic: We appreciate authenticity! Don’t be afraid to let your personality come through in your application. Share what makes you unique and how you embody the Sheps Spirit of working together with pride and passion.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Shepherd Neame
✨Show Your Enthusiasm
As a Restaurant Team Leader, energy and enthusiasm are key. Make sure to express your passion for the hospitality industry during the interview. Share specific examples of how you've motivated your team in the past or how you plan to bring that energy to Shepherd Neame.
✨Know the Brand
Familiarise yourself with Shepherd Neame's history and values. Understanding their commitment to authenticity and community will help you align your answers with their brand ethos. Mentioning specific aspects of their pubs or beers can show that you’ve done your homework.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you handle team dynamics. Think of scenarios where you successfully led a team through challenges or improved service quality. This will highlight your capability to support the management team effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
