At a Glance
- Tasks: Create memorable experiences by welcoming guests and serving food and drinks.
- Company: Join Shepherd Neame, Britain’s oldest brewer with a rich tradition.
- Benefits: Competitive pay, tips, discounts, flexible hours, and career development.
- Other info: Work in a vibrant location near iconic London landmarks.
- Why this job: Be part of a supportive team and make a real impact on customer experiences.
- Qualifications: Enthusiasm, teamwork, and a can-do attitude are all you need!
The predicted salary is between 24210 - 29590 £ per year.
Bar Team Member – Join Britain’s Oldest Brewer!
At Shepherd Neame, we know that first impressions count.
As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity.
No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.
Where You’ll Be Working
The White Horse & Bower is a friendly local in the heart of London and close to the Houses of Parliament in Westminster.
It is a short walk from Victoria Station, St James’ Park and London’s famous Tate Britain so we have a very diverse customer base and a warm welcome together with great food and drink is on offer to all when you arrive.
- What You’ll Do
- Welcome every guest with warmth and genuine hospitality.
- Create a positive atmosphere by engaging with customers and anticipating their needs.
- Serve drinks and food promptly and professionally.
- Keep the bar area clean, tidy, and well-stocked throughout your shift.
- Work as part of a supportive team to deliver exceptional experiences.
- Uphold our standards and contribute to the pub’s success.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
- What You’ll Need
We’re looking for behaviours that make a difference
- Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift.
- Working Together – you enjoy working with others and support your colleagues.
- Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
- Authenticity – you stay calm and focused when things get busy
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years.
When you join us, you become part of a team that celebrates tradition while shaping the future.
Ready to bring your personality and passion to the bar?
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Read more employer: Shepherd Neame
Shepherd Neame’s Duke of Wellington offers a vibrant work culture where every team member is valued and supported. With flexible hours that cater to diverse lifestyles, employees can enjoy a healthy work-life balance while receiving comprehensive training to enhance their skills. This historic pub not only fosters a welcoming atmosphere but also provides ample opportunities for personal and professional growth within the pub group.
StudySmarter Expert Advice🤫
We think this is how you could land Read more
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Shepherd Neame. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Shepherd Neame
Don't be shy about reaching out to Shepherd Neame directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Read more
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Shepherd Neame and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Shepherd Neame
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
