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For Companies At a Glance
- Tasks: Welcome guests, ensure safety, and maintain high standards overnight.
- Company: Join Shepherd Neame, Britain’s oldest brewer with a rich history.
- Benefits: Competitive pay, tips, discounts, flexible hours, and career growth.
- Why this job: Be part of a team that values tradition and innovation.
- Qualifications: Reliability, organisation, and a passion for guest service.
- Other info: Work in a beautiful historic hotel in Sandwich, Kent.
The predicted salary is between 12 - 16 £ per hour.
At Shepherd Neame, we know that great service doesn’t stop when the sun goes down. As a Night Porter, you’ll play a vital role in ensuring the safety, security, and comfort of our guests during the night. You’ll be the point of contact for late arrivals and early departures, while keeping the property secure and presentable. This is a fantastic opportunity for someone who is reliable, organised, and enjoys working independently.
Located next to the River Stour in the heart of the beautiful medieval town of Sandwich, Kent, the Bell Hotel has been welcoming guests to the town since Tudor times. Having undergone extensive refurbishment in recent years, the historic riverside retreat offers guests a luxurious experience with 21st-century comforts. Sandwich is also a magnet for golfers, with Royal St George’s and Prince’s golf clubs on its doorstep.
What You’ll Do
- Welcome and assist guests during late check-ins and early check-outs.
- Monitor the premises to ensure safety and security throughout the night.
- Handle guest queries and resolve issues promptly and professionally.
- Carry out cleaning and housekeeping tasks to maintain high standards.
- Prepare areas for the next day’s service and assist with early breakfast set-up.
- Report any maintenance or safety concerns promptly.
What’s In It For You?
- Competitive hourly pay plus a share of tips.
- Early wage withdrawal scheme.
- 25% discount on food and drink at Shepherd Neame Managed Houses.
- 25% discount on overnight stays at Managed House Hotels.
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham.
- Exclusive discounts via Sheps Hut on hundreds of high street brands.
- Access to a Workplace Mental Health Platform.
- Company pension plan.
- Career development opportunities across our pubs, Brewery, and Support Office.
- Flexible working hours to suit your lifestyle.
What You’ll Need
- Pride and Passion – you take responsibility and pride in getting the job done.
- Sheps Spirit – you bring a calm and reassuring presence overnight and go the extra mile to make guests feel safe and comfortable.
- Authenticity – you can manage priorities and work efficiently.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity—values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to the night shift? Apply today and become part of our story!
Night Leader employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Leader
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Leader role.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for the Night Porter position at Shepherd Neame. Show us you’re keen and ready to jump in!
✨Tip Number 3
Prepare for the interview by practising common questions related to guest service and safety. Think about how you can demonstrate your pride and passion for the role—this is your chance to shine!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in our minds and show that you’re genuinely interested in the Night Leader position. It’s all about making that lasting impression!
We think you need these skills to ace Night Leader
Some tips for your application 🫡
Show Your Night Owl Skills: When writing your application, highlight any experience you have working night shifts or in similar roles. We want to see that you can handle the unique challenges of being a Night Leader and keep things running smoothly overnight.
Be Personable and Professional: Since you'll be the point of contact for guests during late hours, make sure to convey your friendly and professional attitude in your application. Use examples that showcase your ability to handle guest queries and resolve issues effectively.
Emphasise Your Organisational Skills: As a Night Leader, being organised is key! In your application, mention any relevant experiences where you've had to manage tasks independently or maintain high standards, especially during quieter hours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Shepherd Neame
✨Know the Company
Before your interview, take some time to research Shepherd Neame and the Bell Hotel. Understand their values, history, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Night Owl Skills
As a Night Leader, you'll need to demonstrate your ability to handle late check-ins and maintain security overnight. Prepare examples from your past experiences where you've successfully managed similar responsibilities, highlighting your reliability and organisational skills.
✨Emphasise Guest Experience
Since guest comfort is key during night shifts, think of ways you've gone above and beyond for customers in previous roles. Be ready to discuss how you would create a calm and reassuring atmosphere for guests, reflecting the Sheps Spirit.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows you're not just interested in the job, but also in how you can contribute to the team and grow within the company.