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For Companies At a Glance
- Tasks: Lead the bar team, deliver outstanding hospitality, and create a welcoming atmosphere.
- Company: Join Shepherd Neame, Britain’s oldest brewer with a rich history.
- Benefits: Competitive pay, tips, discounts, flexible hours, and career development.
- Other info: Be part of a team that values tradition and innovation.
- Why this job: Take the next step in your hospitality career and inspire your team.
- Qualifications: Leadership skills, passion for service, and a collaborative spirit.
The predicted salary is between 27600 - 28800 £ per year.
At Shepherd Neame, we know that first impressions count. As a Team Leader, you’ll play a key role in supporting the General Manager and leading the bar team to deliver outstanding hospitality. You’ll set the tone for great service, motivate your team, and ensure every guest leaves with a smile. If you’re passionate about people, and ready to take the next step in your hospitality career, we’ll provide all the training and support you need to succeed.
This historic pub with rooms, which dates back to 1867, boasts a prominent position at the top of the High Street. It has recently undergone an extensive transformation, retaining its unique character while introducing a stylish look and feel.
What You’ll Do
- Lead by example, creating a positive and welcoming atmosphere for guests and team members.
- Support the General Manager in day‑to‑day operations, including opening and closing duties.
- Motivate and coach the team to deliver exceptional service and uphold company standards.
- Ensure the bar is well‑stocked, clean, and compliant with health and safety requirements.
- Handle customer queries and resolve issues promptly and professionally.
- Contribute ideas to improve service and team performance.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
- We’re looking for behaviours that make a great leader:
- Sheps Spirit – you inspire confidence and keep morale high.
- Working Together – you enjoy developing others and working collaboratively.
- Pride and Passion – you take ownership and pride in delivering results whilst going the extra mile to make our customers feel valued.
- Authenticity – you stay calm and proactive when things get busy.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity, values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.
Bar Team Leader in Kent employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Leader in Kent
✨Tip Number 1
Get to know the pub culture! Spend some time in the Duke of Cumberland or similar venues to understand their vibe. This will help you connect with the team and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Chat with current employees or regulars at the pub. They can give you insider tips on what the team values and how to stand out as a candidate.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams or handled tough situations. This will demonstrate that you embody the Sheps Spirit and can lead effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Shepherd Neame family and ready to contribute to our legacy.
We think you need these skills to ace Bar Team Leader in Kent
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for hospitality shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for guests.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Bar Team Leader role. We love seeing how your past roles have prepared you to lead a team and deliver exceptional service.
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you’ve motivated others or handled challenges in previous roles – we want to get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role right away!
How to prepare for a job interview at Shepherd Neame
✨Know Your Stuff
Before the interview, make sure you’re familiar with Shepherd Neame’s history and values. Understand what makes them unique as Britain’s oldest brewer and how their culture of Sheps Spirit, Working Together, Pride and Passion, and Authenticity plays a role in their operations.
✨Showcase Your Leadership Skills
As a Bar Team Leader, you’ll need to demonstrate your ability to motivate and coach a team. Prepare examples from your past experiences where you’ve successfully led a team or resolved conflicts, highlighting your approach to creating a positive atmosphere.
✨Be Customer-Focused
Since delivering outstanding hospitality is key, think of specific instances where you’ve gone the extra mile for customers. Be ready to discuss how you handle customer queries and resolve issues, showing that you genuinely care about guest satisfaction.
✨Bring Ideas to the Table
Shepherd Neame values innovation, so come prepared with ideas on how to improve service and team performance. This shows that you’re proactive and invested in contributing to the pub’s success, which will definitely impress the interviewers.