At a Glance
- Tasks: Lead a vibrant team in a historic pub, ensuring exceptional customer experiences.
- Company: Join Shepherd Neame, Britain’s oldest brewer with a rich history and inclusive culture.
- Benefits: Enjoy competitive pay, tips, discounts, flexible hours, and career development opportunities.
- Other info: Diversity and inclusion are at our core; everyone is welcome to apply!
- Why this job: Be part of reviving a landmark pub and creating memorable moments for guests.
- Qualifications: Experience in hospitality or service environments and strong leadership skills.
The predicted salary is between 28800 - 43200 £ per year.
Shepherd Neame is on the lookout for a Deputy Manager with bundles of energy and enthusiasm to join our team. If you have previous experience of leading a team from within either the hospitality or a service led environment and you are looking for a new and rewarding challenge, this may be just the job for you.
WHO ARE WE?
The Hoop and Grapes is a historic pub on Farringdon Street in the heart of London, with roots dating back to the early 18th century. Currently closed for extensive renovations, we’re restoring this Grade II listed building to create a stunning venue that blends traditional charm with modern hospitality. When we reopen, we’ll offer great food, drinks, and a warm welcome to a diverse mix of locals, city professionals, and visitors. This is an exciting time to join our team and be part of bringing a landmark pub back to life and delivering exceptional experiences in a beautifully refurbished setting.
Diversity, equality, and inclusion matter to Shepherd Neame. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
As an ambassador for our brand, this role will see you supporting the General Manager with the day to day running of the business, deputising in their absence, and driving the delivery of continued growth and customer satisfaction at site. Assisting the creation of an inclusive culture within the business, you will work closely with the team, leading and developing them whilst ensuring that they offer excellent customer service at every opportunity.
WHAT'S IN IT FOR YOU?
- Competitive salary or hourly pay rate
- A share of tips in addition to your pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on hundreds of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
SHIPS SKILLS:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
Deputy Manager employer: Shepherd Neame
Shepherd Neame is an excellent employer, offering a vibrant work culture where culinary creativity thrives. As part of Britain's oldest brewer, you will enjoy competitive pay, flexible hours for a healthy work-life balance, and ample opportunities for career growth while working alongside a passionate team dedicated to excellence in the kitchen.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Shepherd Neame and The Hoop and Grapes. Understanding their history and values will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Think about your past experiences and how they align with the role of Deputy Manager. We want to hear your stories!
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your passion for hospitality shine through. Talk about what excites you about the role and how you can contribute to creating an inclusive culture at The Hoop and Grapes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t miss out on this exciting opportunity to be part of something special!
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that energy and enthusiasm you bring to the table, so don’t hold back on expressing why you’re excited about this role.
Tailor Your Experience:Make sure to highlight your previous experience in leading teams within hospitality or service-led environments. We love seeing how your background aligns with what we’re looking for, so be specific about your achievements and skills!
Be Authentic:We value authenticity at StudySmarter, so be yourself in your application. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for genuine individuals who can contribute to our inclusive culture.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Shepherd Neame
✨Show Your Enthusiasm
Shepherd Neame is looking for someone with energy and enthusiasm, so make sure to convey your passion for the hospitality industry during the interview. Share specific examples of how you've led a team or created memorable experiences for customers in previous roles.
✨Know the Venue
Since the Hoop and Grapes is undergoing renovations, do a bit of research on its history and the vision for its reopening. This will show that you’re genuinely interested in the role and the company, and it’ll give you a chance to discuss how you can contribute to creating that warm and welcoming atmosphere.
✨Emphasise Team Leadership
As a Deputy Manager, you'll be supporting the General Manager and leading the team. Prepare to discuss your leadership style and how you’ve successfully developed team members in the past. Think of specific instances where you’ve motivated your team to deliver excellent customer service.
✨Highlight Inclusivity
Diversity, equality, and inclusion are important to Shepherd Neame. Be ready to talk about how you’ve fostered an inclusive culture in your previous roles. Share any initiatives you’ve been part of that promote teamwork and respect among diverse groups.
